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Urgent! Finacle Application support specialist Position in Dubai - Dicetek LLC

Finacle Application support specialist



Job description

Overview

Finacle Application Support Specialist role at Dicetek LLC.

Responsibilities

  • Provide production support for Finacle applications, including issue resolution and incident management within the ITIL framework.

  • Troubleshoot and resolve application problems across environments; perform configuration and maintenance tasks.

  • Monitor application performance and perform tuning and optimization as needed.

  • Handle interface-related issues and collaborate with middleware systems such as TIBCO, Open API, and microservices.

  • Resolve tickets with quality, within defined service level agreements (SLAs).

  • Proactive monitoring and incident analysis to prevent outages and minimize downtime.

  • Contribute to workflow maintenance and configuration as required.

Qualifications

  • 5+ years of experience in a relevant technical position in large organizations.

  • Banking background.

  • Functional knowledge of Finacle Application (version 10x or above).

  • Hands-on experience with Unix/Linux commands.

  • Strong knowledge of Oracle SQL and PL/SQL.

  • Experience in handling interface-related issues and familiarity with middleware systems (TIBCO, Open API, microservices).

  • Experience in application production support within the ITIL framework.

  • Application troubleshooting, configuration, and maintenance.

  • Application performance tuning and optimization.

  • Resolution of tickets with quality and within SLA.

  • Proactive monitoring and incidents analysis.

  • Experience in workflow maintenance and configuration.

Job Details

  • Seniority level: Not Applicable
  • Employment type: Contract
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
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