• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United Arab Emirates Jobs Expertini

AFR Operations Team Leader - Chinese Speaking Position in Dubai - DHL Global Forwarding


Job description

AFR Operations Team Leader – Chinese Speaking

Location: Dubai, United Arab Emirates

About the role

As an AFR Operations Team Leader, you will coordinate the implementation of airfreight operations strategy and plans in line with business strategy, global guidelines and policies, coach and guide your team, identify and resolve recurring issues, enhance processes and systems, ensure compliance, support new business, manage client relationships, and continuously improve in‑house customer interaction.

Responsibilities

  • Coordinate implementation of airfreight operations strategy and plans in line with business strategy and requirements, global guidelines and policies.

  • Coach, guide and ensure teams are trained for the execution of day‑to‑day tasks and activities and meet work schedules and targets at a department / small unit level.

  • Identify and resolve recurring issues, and suggest modifications to airfreight operations work methods focusing on increasing effectiveness and efficiency.

  • Contribute to processes and design systems to enhance service quality and alignment with company’s direction and long‑term goals.

  • Identify supplier performance issues and propose solutions to improve performance.

  • May use industry sector or logistics specialist expertise in day‑to‑day work.

  • Participate to develop, maintain and achieve airfreight operations productivity and profitability targets.

  • Ensure that correct costs and revenues are captured by the team against customer’s profile and react to related excess profit/loss.

  • Support team to deliver excellent quality and resolve quality‑related issues.

  • Manage team to ensure shipments are transported in line with the customer service commitment.

  • Responsible for team shipment data quality.

  • Implement necessary regulatory compliance procedures relating to commodity and locations.

  • Support new business during hyper‑care phases.

  • Answer queries, prepare information for customer visits and participate in customer visits relating to operational topics.

  • Supervise tasks and activities while meeting resource management and productivity guidelines for the day‑to‑day operations.

  • Escalation point for existing clients and ensure a desired level of customer retention.

  • Identify opportunities to expand business with clients.

  • Continuously improve in‑house customer interaction focused on proactive shipment information incident/complaint management, ad‑hoc pricing, and claims.

  • Use available tools to proactively monitor and improve performance.

  • Conduct regular dialogues with team to review quality and performance levels versus targets.

  • Ensure customer invoice timeliness and accuracy.

  • Investigate and support complex invoice disputes.

Stakeholders & Management Responsibility

  • Understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders.

  • Build strong, trusting relationships with DHL managers.

  • Extensive contact with other specialist departments.

  • Cooperate with and coordinate 3rd‑party external service providers.

  • Supervise professional‑level employees (typically entry or experienced level) and may also supervise non‑professional employees.

Qualifications

  • Bachelor’s degree.

  • Fluency in Chinese (speaking) and English (preferred).

  • More than 5 years of experience in freight/air operations or a related field.

Benefits

  • Opportunity to work in a global company and contribute ideas and skills toward shared goals.

  • Potential for further career development.

  • Competitive salary.

DHL Global Forwarding is an equal‑opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

#J-18808-Ljbffr

Required Skill Profession

Management & Operations


  • Job Details

Related Jobs

DHL Global Forwarding hiring AFR Operations Team Leader Job in Dubai, دبي, United-Arab-Emirates
DHL Global Forwarding
Dubai, دبي, United-Arab-Emirates
DHL Global Forwarding hiring AFR Operations Team Leader Job in دبي, دبي, United-Arab-Emirates
DHL Global Forwarding
دبي, دبي, United-Arab-Emirates
DHL hiring AFR Operations Team Leader Job in دبي, دبي, United-Arab-Emirates
DHL
دبي, دبي, United-Arab-Emirates
DHL Global Forwarding hiring AFR Operations Team Leader Job in دبي, دبي, United-Arab-Emirates
DHL Global Forwarding
دبي, دبي, United-Arab-Emirates
Miral Experiences hiring Operations Team Leader Job in أبوظبي, إمارة أبو ظبي, United-Arab-Emirates
Miral Experiences
أبوظبي, إمارة أبو ظبي, United-Arab-Emirates
Miral Experiences hiring Operations Team Leader Job in أبوظبي, إمارة أبو ظبي, United-Arab-Emirates
Miral Experiences
أبوظبي, إمارة أبو ظبي, United-Arab-Emirates
beBeeManagement hiring Operations Team Leader Job in Dubai, دبي, United-Arab-Emirates
beBeeManagement
Dubai, دبي, United-Arab-Emirates
Tawasul Transport hiring Operations Team Leader Job in أبوظبي, إمارة أبو ظبي, United-Arab-Emirates
Tawasul Transport
أبوظبي, إمارة أبو ظبي, United-Arab-Emirates
Concentrix Corporation hiring Team Leader, Operations Job in دبي, دبي, United-Arab-Emirates
Concentrix Corporation
دبي, دبي, United-Arab-Emirates
MHMarkets hiring Chinese Speaking Accountant Job in دبي, دبي, United-Arab-Emirates
MHMarkets
دبي, دبي, United-Arab-Emirates
DHL hiring Ocean Freight Operations Specialist -Chinese Speaking Job in Dubai, Dubai, United-Arab-Emirates
DHL
Dubai, Dubai, United-Arab-Emirates
Confidential hiring Russian-Speaking Housekeeping Team Leader Job in Dubai, Dubai, United-Arab-Emirates
Confidential
Dubai, Dubai, United-Arab-Emirates
Confidential hiring Russian-Speaking Housekeeping Team Leader Job in Dubai, دبي, United-Arab-Emirates
Confidential
Dubai, دبي, United-Arab-Emirates
Commercial Bank of Dubai hiring Team Leader, FI & Operations Job in Dubai, Dubai, United-Arab-Emirates
Commercial Bank of Dubai
Dubai, Dubai, United-Arab-Emirates
Commercial Bank of Dubai hiring Team Leader, FI & Operations Job in Dubai, Dubai, United-Arab-Emirates
Commercial Bank of Dubai
Dubai, Dubai, United-Arab-Emirates
beBeeTeam hiring Operations Team Leader Position Job in Abu Dhabi Emirate, Abu Dhabi Emirate, United-Arab-Emirates
beBeeTeam
Abu Dhabi Emirate, Abu Dhabi Emirate, United-Arab-Emirates
Crown Prince Palace hiring HR Operations Team Leader Job in دبي, دبي, United-Arab-Emirates
Crown Prince Palace
دبي, دبي, United-Arab-Emirates
NSS ITC hiring Sales Coordinator (Chinese-Speaking) Job in Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates
NSS ITC
Ras Al-Khaimah, Ras al Khaimah, United Arab Emirates
NSS ITC hiring Sales Coordinator (Chinese-Speaking) Job in Ras Al Khaimah, Ras al-Khaimah, United-Arab-Emirates
NSS ITC
Ras Al Khaimah, Ras al-Khaimah, United-Arab-Emirates
Seeniun Properties hiring Relationship Managers-Chinese speaking Job in دبي, دبي, United-Arab-Emirates
Seeniun Properties
دبي, دبي, United-Arab-Emirates
Picker Technology - DTU hiring Chinese/English Speaking Accountant Job in دبي, دبي, United-Arab-Emirates
Picker Technology - DTU
دبي, دبي, United-Arab-Emirates
Pure Home Real Estate hiring Team Leader Job in Abu Dhabi, Abu Dhabi, United Arab Emirates
Pure Home Real Estate
Abu Dhabi, Abu Dhabi, United Arab Emirates
Snaphunt hiring Team Leader Job in Abu Dhabi, Abu Dhabi, United Arab Emirates
Snaphunt
Abu Dhabi, Abu Dhabi, United Arab Emirates
InvesQ Property Brokerage L.L.C hiring Team Leader Job in Dubai, Dubai, United Arab Emirates
InvesQ Property Brokerage L.L.C
Dubai, Dubai, United Arab Emirates
Al Tayer Insignia hiring Team Leader Job in Dubai, Dubai, United-Arab-Emirates
Al Tayer Insignia
Dubai, Dubai, United-Arab-Emirates
LVMH Group hiring Team Leader Job in Abu Dhabi, Abu Dhabi Emirate, United-Arab-Emirates
LVMH Group
Abu Dhabi, Abu Dhabi Emirate, United-Arab-Emirates
Ali & Sons Co hiring Team Leader Job in United Arab Emirates, United Arab Emirates, United-Arab-Emirates
Ali & Sons Co
United Arab Emirates, United Arab Emirates, United-Arab-Emirates
Sharaf DG hiring Team Leader Job in Dubai, Emirate of Dubai, United-Arab-Emirates
Sharaf DG
Dubai, Emirate of Dubai, United-Arab-Emirates
Sharaf DG hiring Team Leader Job in Dubai, Emirate of Dubai, United-Arab-Emirates
Sharaf DG
Dubai, Emirate of Dubai, United-Arab-Emirates
Pure Home Real Estate hiring Team Leader Job in Abu Dhabi, Abu Dhabi Emirate, United-Arab-Emirates
Pure Home Real Estate
Abu Dhabi, Abu Dhabi Emirate, United-Arab-Emirates
Ali & Sons Co hiring Team Leader Job in , , United Arab Emirates, , , United Arab Emirates, United-Arab-Emirates
Ali & Sons Co
, , United Arab Emirates, , , United Arab Emirates, United-Arab-Emirates
Sharaf DG hiring Team Leader Job in Dubai, Dubai, United-Arab-Emirates
Sharaf DG
Dubai, Dubai, United-Arab-Emirates

Unlock Your AFR Operations Potential: Insight & Career Growth Guide


Real-time AFR Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for AFR Operations in Dubai, United Arab Emirates, highlighting market share and opportunities for professionals in AFR Operations roles.

6143 Jobs in United Arab Emirates
6143
2846 Jobs in Dubai
2846
Download Afr Operations Jobs Trends in Dubai and United Arab Emirates

Are You Looking for AFR Operations Team Leader Chinese Speaking Job?

Great news! is currently hiring and seeking a AFR Operations Team Leader Chinese Speaking to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DHL Global Forwarding adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United Arab Emirates laws and regulations

What Is the Average Salary Range for AFR Operations Team Leader Chinese Speaking Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dubai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for AFR Operations Team Leader Chinese Speaking?

Key qualifications for AFR Operations Team Leader Chinese Speaking typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for AFR Operations Team Leader Chinese Speaking?

To improve your chances of getting hired for AFR Operations Team Leader Chinese Speaking, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for AFR Operations Team Leader Chinese Speaking Job Success

DHL Global Forwarding interview tips for AFR Operations Team Leader   Chinese Speaking

Here are some tips to help you prepare for and ace your AFR Operations Team Leader Chinese Speaking job interview:

Before the Interview:

Research: Learn about the DHL Global Forwarding's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your AFR Operations Team Leader Chinese Speaking interview at DHL Global Forwarding, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DHL Global Forwarding's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for AFR Operations Team Leader Chinese Speaking Positions

Setting up job alerts for AFR Operations Team Leader Chinese Speaking is easy with United Arab Emirates Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!