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Urgent! AI Automation Support Expert Position in Dubai - beBeeTechnical

AI Automation Support Expert



Job description

Job Opportunity: Technical Solutions Specialist

This is a unique opportunity to work in a fast-paced environment where you will be responsible for providing top-notch support to customers.

The ideal candidate will have a passion for technology and excellent communication skills, with the ability to think critically and resolve complex issues efficiently.

  • Investigate and troubleshoot technical issues reported by customers, utilizing your analytical skills to identify and resolve problems.

  • Communicate effectively with users through various channels, including chat, email, and video calls, ensuring that their needs are met and concerns addressed.

  • Collaborate with the development team to identify recurring issues and implement improvements, contributing to the growth and success of the organization.

  • Contribute to the creation and maintenance of knowledge bases, both internal and external, ensuring that critical information is easily accessible to all stakeholders.

  • Provide expert guidance on best practices, implementation details, and product usage, empowering users to achieve their goals.

  • Participate in the continuous improvement of support processes, identifying areas for enhancement and implementing changes to drive better outcomes.


Required Skill Profession

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