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United Arab Emirates Jobs Expertini

Urgent! Application Support Engineer Job Opening In أبوظبي – Now Hiring Avanza Solutions

Application Support Engineer



Job description

Job Summary:

We are seeking a skilled Level 2 Application Support Engineer
to join our team on a 12-month extendable contract in Abu Dhabi.

The ideal candidate will have strong expertise in application support, development, monitoring, and log analysis, with the ability to work in a fast-paced environment and collaborate effectively with cross-functional teams.

Key Responsibilities:

  • Provide Level 2 support for business-critical applications.

  • Perform advanced
    monitoring
    of applications, services, and infrastructure.

  • Conduct in-depth
    log analysis
    to identify, diagnose, and resolve application issues.

  • Develop and enhance mid-level application components and scripts where required.

  • Collaborate with cross-functional teams for issue resolution and escalation.

  • Work closely with DB teams, leveraging
    database skills
    for query optimization, troubleshooting, and report generation.

  • Ensure timely communication and coordination with stakeholders regarding incidents, changes, and problem management.

  • Participate in change deployments and post-release validations.

  • Prepare documentation for troubleshooting steps, FAQs, and knowledge base updates.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field.

  • Proven experience as an
    L2 Application Support Engineer
    or similar role.

  • Strong
    Database (DB) skills
    – SQL queries, performance tuning, and troubleshooting.

  • Hands-on
    application development experience
    (mid-level coding skills).

  • Advanced monitoring skills
    (application & infrastructure monitoring tools).

  • Advanced log analysis skills
    (Splunk, ELK, or equivalent).

  • Strong team coordination and excellent communication skills.

  • Ability to work under pressure and manage multiple priorities.

Preferred (Optional) Skills:

  • Basic knowledge of
    OpenShift / Kubernetes
    container platforms.

  • Familiarity with DevOps practices and CI/CD pipelines.

Contract Details:

  • Location: Abu Dhabi, UAE
  • Duration: 12 months (extendable)
  • Start Date: Immediate / As soon as possible


Required Skill Profession

Other General



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