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Urgent! CNC & CAD/CAM Field Application/Support Engineer Job Opening In دبي – Now Hiring EdNex LLC
Experience Level: 3 - 6 Years
Education: Diploma or B.E./B.Tech.
in Mechanical Engineering, Tool & Die Making, or Production Engineering (MANDATORY)
Location: Dubai, UAE (Field/Client-Facing Role)
Industry: Machining Technology, Educational & Industrial Equipment Solutions
Reporting To: Technical Service Manager / Regional Manager
Job Summary
The CNC & CAD/CAM Field Application/Support Engineer is a critical client-facing technical expert responsible for ensuring customer success across the UAE.
This role requires a strong practical background in both Computer Numerical Control (CNC) and Conventional (Manual) machining, combined with proficiency in CAD/CAM software.
The Engineer will be responsible for the full lifecycle of customer engagement: machine installation, comprehensive operator training, application support, and technical troubleshooting for clients spanning Educational Institutions (Schools, Colleges, Universities) and Industrial Manufacturing firms.
Key Responsibilities
* Execute the complete installation, setup, and commissioning of new CNC machines (Milling, Turning, etc.) and associated CAD/CAM software at client sites.
* Perform diagnostic troubleshooting and repair of machine mechanical, electrical, and control (CNC Controller) issues.
* Manage scheduled preventive maintenance visits and respond promptly to client breakdown requests.
* Develop and deliver practical, hands-on training sessions for diverse audiences, including students, instructors, machine operators, and industrial engineers.
* The training scope must cover: Manual Machine Operation, CNC setup, G-code/M-code programming, safe machine operation, and the full CAD/CAM workflow.
* Provide advanced application support, guiding clients on complex part programming, fixturing, cutting tool selection, and optimizing machining parameters for various materials.
* Serve as the primary technical contact, resolving software (CAD/CAM) and hardware (CNC machine/controller) issues efficiently via remote and on-site support.
* Utilize excellent communication skills to clearly convey technical solutions and complex instructions to non-technical users.
* Document all service reports, repair actions, and training outcomes accurately in the company's technical database.
* Stay updated on the latest trends in CNC technology, CAD/CAM software, and educational curriculum requirements.
* Assist the sales team by conducting technical demonstrations of machinery and software capabilities to prospective clients.
Required Qualifications & Skills
| Category | Requirement | Details |
|---|---|---|
| Education | MANDATORY: Engineering Qualification | Diploma or B.E./B.Tech.
in Mechanical Engineering, Tool & Die Making, or Production Engineering.
|
| Experience | Relevant Industry Experience | 3 - 6 years in CNC Machining, Service, Technical Support, or Application Engineering.
|
| Technical Core | CNC & Manual Machining | Proven hands-on experience in operating, setting up, and troubleshooting both CNC Machines (Milling/Turning) AND Conventional/Manual Lathes and Mills.
|
| Software | CAD/CAM Proficiency | Expertise in generating toolpaths, post-processing, and utilizing major CAD/CAM software (e.g., Mastercam, SolidWorks/SolidCAM, Fusion 360).
|
| Location & Driving | UAE Requirements | Must possess a valid UAE Driving License.
Having a personal car (good) is highly advantageous due to frequent site visits across the Emirates.
| Soft Skills | Communication & Training | Outstanding verbal and written communication skills in English are essential.
Strong presentation and instructional skills are required for conducting training.
|
| Other | Machine Control Knowledge | Familiarity with standard CNC controllers (e.g., Fanuc, Siemens, Heidenhain).
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Unlock Your CNC CAD Potential: Insight & Career Growth Guide
Real-time CNC CAD Jobs Trends in دبي, United Arab Emirates (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for CNC CAD in دبي, United Arab Emirates using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 438 jobs in United Arab Emirates and 153 jobs in دبي. This comprehensive analysis highlights market share and opportunities for professionals in CNC CAD roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! EdNex LLC is currently hiring and seeking a CNC & CAD/CAM Field Application/Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: CNC & CAD/CAM Field Application/Support Engineer Jobs دبي.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EdNex LLC adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a CNC & CAD/CAM Field Application/Support Engineer Jobs United Arab Emirates varies, but the pay scale is rated "Standard" in دبي. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for CNC & CAD/CAM Field Application/Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your CNC & CAD/CAM Field Application/Support Engineer interview at EdNex LLC, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the EdNex LLC's products or services and be prepared to discuss how you can contribute to their success.
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