📑 The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives:• Efficiently manage SGE’s Regional Call Center operation• VOC & CS_Risk Center operation handling• CQI Index achievemnet(KPIs ...
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📑 Analyst – HR Contact Center Jobs in UAE | Dubai Airports CareersResponsibilities:You’ll manage and respond to employee queries/ challenges via email, phone call or walk-ins & via MS live Chat, ensuring that the resolution is aligned to Dubai Airports’ HR policies and procedures.<br ...
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📑 The job posting is outdated and position may be filled Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening ...
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📑 The job posting is outdated and position may be filled Responsibilities:• Responsible for arranging schedules and workloads to ensure correct coverage at all times.• Secure that the department works ethically and in compliance with internal procedures and H&S routines (sec check) Regular checks to ensure the EC is safe at all times• Monitor and ...
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📑 The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives:• Efficiently manage SGE’s Regional Call Center operation• VOC & CS_Risk Center operation handling• CQI Index achievemnet(KPIs ...
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📑 The job posting is outdated and position may be filledResponsibilities:• Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members.• Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases• Identify various means to mea ...
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📑 The job posting is outdated and position may be filledAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening wit ...
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📑 The Contact Center Manager is responsible for directing, managing, planning, organizing, and implementing departmental goals, objectives and strategies to achieve service excellence and customer satisfaction.Key Objectives:• Efficiently manage SGE’s Regional Call Center operation• VOC & CS_Risk Center operation handling• CQI Index achievemnet(KPIs ...
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📑 The job posting is outdated and position may be filledResponsibilities:• Responsible for arranging schedules and workloads to ensure correct coverage at all times.• Secure that the department works ethically and in compliance with internal procedures and H&S routines (sec check) Regular checks to ensure the EC is safe at all times• Monitor and the ...
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📑 The job posting is outdated and position may be filled Responsibilities:• Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members.• Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases• Identify various means to ...
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📑 Plot No. 2E-04,05,09 & 10, P.O.Box 42531,Hamriyah Free Zone Establishment, Sharjah,//United Arab Emirates.//Candidates can send their CV to ...
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📑 The job posting is outdated and position may be filledMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer q ...
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📑 The job posting is outdated and position may be filled Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answ ...
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📑 Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.Expertise in process optimization, automation, AI, and other digital tools to enhance customer ...
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📑 Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff. Provide regular feedback and reports to Country head of customer ca ...
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📑 Min of 12+ years of experience in call center management, with a successful track record of - overseeing onshore and offshore operations.Strong background in digital strategy and customer experience enhancement, ideally in collaboration with digital teams.Expertise in process optimization, automation, AI, and other digital tools to enhance customer ...
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📑 Specific implementation of Call Centre software. Experience with large scale network deployments.Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.Excellent and assertive communications and influencing/negotiating skills are ideal pre-requisi ...
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📑 The job posting is outdated and position may be filled • Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system.• Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus. ...
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📑 Review/analyze workforce management data on a regular basis to ensure adherence to the group quality standards are consistently met. Ensure a good relationship with our third party outsourced. Responsible of calibrating the service between external and internal customer care staff. Provide regular feedback and reports to Country head of customer c ...
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📑 The job posting is outdated and position may be filled• Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system.• Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus.• Se ...
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📑 Specific implementation of Call Centre software. Experience with large scale network deployments.Demonstrable experience in managing projects with leading contact center solution providers like Microsoft, Cisco, Genesys or others will be highly desirable.Excellent and assertive communications and influencing/negotiating skills are ideal pre-requisi ...
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📑 One of our clients in UAE - DUBAI - SHARJAH is hiring Data Entry Operators (Call Centre) OUR COMPAN-- Skill Sets--- • Keyboard proficiency and MS Office/PC skills – minimum 30 wpm-- • Primarily Arabic Language – speak/read/write skills; moderate in English-- • High School as a Minimum education qualification. ENGLISH SPEA ...
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📑 One of our clients in UAE - DUBAI - SHARJAH is hiring Data Entry Operators (Call Centre) OUR COMPAN--Skill Sets---• Keyboard proficiency and MS Office/PC skills – minimum 30 wpm--• Primarily Arabic Language – speak/read/write skills; moderate in English--• High School as a Minimum education qualification. E ...
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📑 The job posting is outdated and position may be filled Responsibilities:• Responsible for arranging schedules and workloads to ensure correct coverage at all times.• Secure that the department works ethically and in compliance with internal procedures and H&S routines (sec check) Regular checks to ensure the EC is safe at all times• Monitor and ...
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📑 The job posting is outdated and position may be filled Responsibilities:• Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members.• Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases• Identify various means to ...
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📑 The job posting is outdated and position may be filled Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening ...
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📑 Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. The QA will monitor inbound and outbound calls, chat and email responses. Track customer service and conformity as per company policies and procedures The individual will assist in developing, creating, and implementing ca ...
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📑 JOB DESCRIPTION: JOB PURPOSE Lead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations shift towards digitalfirst selfserve interactions and integrate customer insights across channels. Oversee operational excellence technological enhancements and stak ...
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📑 JOB DESCRIPTION: JOB PURPOSELead the transformation of customer service operations as the Head of Call Center and Multichannel Operations. Develop strategies to centralize operations shift towards digitalfirst selfserve interactions and integrate customer insights across channels. Oversee operational excellence technological enhancements and stakeh ...
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📑 . Contact Center Quality Assurance is responsible for assessing the quality of the performance of the call center associates. . The QA will monitor inbound and outbound calls, chat and email responses. . Track customer service and conformity as per company policies and procedures . The individual will assist in developing, creating, and implementin ...
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📑 Service Quality Officer - Contact Center Service Quality Officer - Contact CenterAssists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and wor ...
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📑 The job posting is outdated and position may be filled Oversees contact center quality of the work in-line with quality and performance standards & Knowledge management program Establishes standards governing customer interactions and implements monitoring programs. Designs training programs & process enhancements that correct quality issue ...
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📑 The job posting is outdated and position may be filledOversees contactcenter quality of the work in-line with quality and performance standards &governing customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues. Disclaimer: Drjobs.aeis only a platform that connects job se ...
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📑 Service Quality Officer - Contact Center Service Quality Officer - Contact CenterAssists in conducting market researches, benchmark, calibration sessions and surveys to identify/implement trends and best practices in service quality management; sets the quality standards based on best practices and business needs to enhance the process flow and wo ...
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📑 The job posting is outdated and position may be filledOversees contact center quality of the work in-line with quality and performance standards & Knowledge management programEstablishes standards governing customer interactions and implements monitoring programs.Designs training programs & process enhancements that correct quality issues.Supervise ...
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📑 Conduct Breaker Inspection, Test and Adjustment in accordance with procedural and operational experience to include:• Check for abnormal assembling of mechanism parts• Lubricate appropriate mechanism parts• Inspect mechanism for dust and foreign materials• Check mechanism C-rings, spring pins and divider pins for wr ...
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📑 Optometrist in Zayed City, UAEWe have an exciting opportunity available for an Optometrist in Zayed City!This is a full-time position offering a salary of 1300. We are also open to considering a foreigner for this role. No prior work experience is needed, however, some knowledge and experience in the field would be beneficial.The Optometrist will b ...
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📑 We are seeking a highly motivated and experienced Product Manager to manage our computing devices business unit. The ideal candidate will be responsible for managing the entire product line life cycle from strategic planning to tactical activities.Duties & ResponsibilitiesManaging Vendor relationship across the board.Developing and implementing a c ...
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📑 Skills:Experience in managing the IaaS, Hybrid Cloud, Cloud Orchestration implementation Projects. Must have been involved into more than 3 end to end implementation projects JD:The Cloud project manager directs the build of Landing zones for the cloud VMs and is the first contact person for the cloud activities.Ensuring the required project manage ...
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📑 The job posting is outdated and position may be filled Fluency in English & Arabic is essentialYou must be living in UAE for a minimum of 1 yearApple user - Your email address must be associated with an Apple ID, this should be used when registeringA screenshot of your Apple ID must be provided for verificationMust own and use an iOS device (iPh ...
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📑 The job posting is outdated and position may be filled Fluency in English & Arabic is essentialYou must be living in UAE for a minimum of 1 yearApple user - Your email address must be associated with an Apple ID, this should be used when registeringA screenshot of your Apple ID must be provided for verificationMust own and use an iOS device (iPh ...
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📑 Skills:Experience in managing the Enterprise management systems like SAP, CRM, ERP implementation projects. SAP Hosting and Basis Knowledge is a must. Must have been involved into more than 3 end to end implementation projects JD:The SAP project manager directs the technical migration of the systems and is the first contact person of the project.En ...
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📑 Job Description Vacancy – Consultant; Power Location – UAE Open to Western Expat 10+ years experience in Thermal Power Systems. Manage power advisory projects as a single point of contact for client. Handle all the deliverables and manage internal budget. Manage and lead teams in the ...
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📑 Home Career Cae Sales Executive – United Arab Emirates Cae Sales Executive – United Arab EmiratesType: Full TimeAnsys is the global leader in engineering simulation, helping the world’s most innovative companies deliver radically better products to their customers. By offering the best and broadest portfolio of engineering simulation softw ...
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📑 We are seeking a dynamic Sales Executive to drive revenue growth and expand our client base. Responsibilities include identifying and pursuing new business opportunities cultivating strong client relationships and meeting sales targets. The ideal candidate should possess excellent communication and negotiation skills with a proven track record of ...
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📑 Job Description Head of Project Management Permanent position Contact for full detailed JD Looking for a candidate who will be responsible for the management of the PM team that includes Project Managers, Project Control and Project Engineers. Ensures interdiscipline interfaces are work ...
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📑 The Key Account Manager is responsible for managing and maintaining key client accounts maintaining long term relationship with accounts and maximizing sales opportunities with them. The Key Account Manager also brings new business from existing clients and builds a relationship with potential clients. The person in this role is the lead point of ...
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📑 Greetings From PeopleFeed HR Private Limited LIC NO:- B-1552/MUM/COM/100/9911/2021HIRING FOR ARABIAN CONSTRUCTION COMPANY : : : CONSTRUCTION WORKERS : : : ABU DHABI (UAE)POSITIONS:- 1) Shuttering Carpenter = 1100 AED Salary + OVERTIME 2) Steel Fixer = 1100 AED Salary + OVERTIME 3) Masons = 1100 AED Salary + O ...
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📑 A highly successful and dynamic international commodities trading firm is seeking a senior physical metals trader to join its Abu Dhabi office and its growing, international and dynamic team based there. The firm has multiple offices on five continents and is thriving. The firm’s focus is on metals, both base and precious, and it has an un ...
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📑 A highly successful and dynamic international commodities trading firm is seeking a senior physical metals trader to join its Abu Dhabi office and its growing, international and dynamic team based there. The firm has multiple offices on five continents and is thriving. The firm’s focus is on metals, both base and precious, and it has an un ...
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United arab emirates's economy thrives on diverse professions, making it a significant town in United Arab Emirates. We at Expertini present the current leading trends in Occupational Industries for job openings in United arab emirates through the interactive graphical overview below for you in real-time.
Explore the employment landscape in united arab emirates by delving into the diverse array of job types shaping its economic fabric. As one of the key towns in United Arab Emirates, united arab emirates boasts a dynamic job market. Discover the prevailing trends in job types in real-time through the interactive graphical representation below, provided by Expertini, offering insights into the current employment opportunities. Here is the interactive graphical overview below for you of job types.
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The World Cities Report 2020 highlights the intrinsic value of sustainable urbanization for United Arab Emirates and, specifically, within United arab emirates. It examines this value from economic, social, and environmental perspectives, including the unquantifiable aspects that contribute to United arab emirates's unique character. Additionally, the report delves into the role of innovation and technology, the responsibilities of local governments, targeted investments, and the effective implementation of the New Urban Agenda in promoting sustainable urbanization on a global scale. For more in-depth information regarding population growth trends and diversity in United arab emirates, you can find additional details on United_arab_emirates Wikipedia.
There are currently 57630 live jobs available for Contact in United arab emirates according to United Arab Emirates Jobs Expertini.
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The working professional life in United arab emirates is rated well with an average rating. The working hours, work-life balance, and the overall work environment are rated favorably, providing a sense of what to expect as a professional in this town.
The key industries and job sectors in United arab emirates are known for their diverse economic landscape, with opportunities in sectors such as technology, healthcare, finance, and more.
The average salary range for your role varies, but the standard pay scale is rated "Standard" for United arab emirates within United Arab Emirates. As said, salary levels may vary depending on your industry, experience, and skills, so it's essential to research and negotiate effectively.
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There are currently 199,691 total jobs available in United Arab Emirates according to United Arab Emirates Jobs Expertini.