Desktop Support

• Provide first-line support for hardware and software issues, ensuring timely resolution to minimize downtime.
  
  
• Install, configure, and maintain desktop systems and peripherals, ensuring compliance with company standards.
  
  
• Troubleshoot and resolve network connectivity issues, including Wi-Fi, VPN, and LAN problems.
  
  
• Assist users with software applications, guiding them through troubleshooting steps and providing training as needed.
  
  

Desired Candidate Profile

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
  
  
• Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar are highly valued.
  
  
• At least 2 years of hands-on experience in a desktop support or IT support role in a corporate environment.
  
  
• Proven experience with Windows and macOS operating systems, including troubleshooting and installation.