Digital Transformation - Functional Consultant
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Digital Transformation - Functional Consultant
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Job Title: Functional Consultant – Digital Transformation
Location: Dubai, UAE
Job Summary
We are looking for a skilled Functional Consultant with 6-7 years of experience to join our digital transformation team.
The Functional Consultant will play a crucial role in solutioning and implementing a smart parks solutions using cutting-edge technologies.
The ideal candidate will be responsible for understanding business requirements, designing functional solutions, and ensuring the successful implementation of various digital components, including consumer-facing websites and apps, content and ticket management systems, kiosks, POS machines, and more.
Key Responsibilities
Requirement Analysis:
- Collaborate with stakeholders to gather and document business requirements.
- Conduct detailed analysis to understand the needs and objectives of the park transformation project.
- Translate business requirements into functional specifications for digital solutions.
Solution Design
- Design functional solutions that align with the project goals and stakeholder requirements.
- Develop process flow diagrams, use cases, and user stories to illustrate solution functionalities.
- Ensure that the design integrates seamlessly with existing systems and infrastructure.
Implementation And Testing
- Work closely with technical teams to oversee the implementation of functional solutions.
- Develop and execute test plans to ensure the solutions meet the specified requirements and quality standards.
- Conduct user acceptance testing (UAT) and gather feedback for continuous improvement.
Stakeholder Engagement
- Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment.
- Facilitate workshops and meetings to gather requirements, present solutions, and address any concerns.
- Provide training and support to end-users to ensure successful adoption of new systems and processes.
Documentation And Reporting
- Create comprehensive documentation for functional specifications, process flows, and user guides.
- Prepare regular status reports and updates for project stakeholders.
- Maintain accurate records of project progress, issues, and resolutions.
Project Specific Responsibilities
- Define and document requirements for consumer-facing websites and mobile applications.
- Develop functional specifications for content management systems and ticket management systems.
- Design workflows for the deployment of kiosks, POS machines, ticket redemption stations, and barrier gates.
- Create functional requirements for parking management solutions, including barrier gates control, capacity management, and order management.
- Develop processes for venue booking, show booking, chalet booking, merchandise sales, event promotion, marketing campaigns, and B2B sales.
Qualifications
- Bachelor’s degree in Information Technology, Business Administration, or a related field.
- 7+ years of experience as a Functional Consultant or Business Analyst, preferably in the digital transformation, smart city, or tourism sectors.
- Strong understanding of digital technologies and their application in creating smart environments.
- Excellent analytical, problem-solving, and communication skills.
- Ability to translate business requirements into functional specifications and technical requirements.
- Experience with project management methodologies and software tools.
Preferred Skills
- Experience with Agile and Scrum methodologies.
- Knowledge of web and mobile application development.
- Familiarity with content management systems, ticket management systems, and parking management solutions.
- Understanding of smart park technologies, IoT, and automated access control systems.
Seniority level
Seniority level
Not Applicable
Employment type
Job function
Job function
Information Technology Industries
IT Services and IT Consulting
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