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Urgent! Director of Data Analytics Job Opening In Dubai – Now Hiring Qataryello

Director of Data Analytics



Job description

The hiring organisation is a well-established entity within the retail industry, known for its innovative approach to loyalty programs.

Operating as a large organisation, they are committed to leveraging data to enhance customer engagement and optimise business outcomes.

Analytics Strategy & Leadership

  • Define and execute the data and analytics roadmap for loyalty, CRM, and marketing programs.

  • Build and mentor a high-performing team of data scientists, analysts, and BI specialists.

  • Foster a data-driven decision-making culture across the organization.

Loyalty & CRM Analytics

  • Design and measure loyalty program strategies to improve retention, engagement, and ROI.

  • Leverage AI/ML for personalization, segmentation, and churn prediction.

  • Monitor and optimize customer lifetime value (CLV) across all segments.

  • Deliver omnichannel analytics that integrate data from in-store, eCommerce, app, and digital platforms.

Insights & GTM Strategy

  • Partner with marketing and commercial teams to shape go-to-market (GTM) strategies driven by customer insights.

  • Provide recommendations on reward structures, promotional campaigns, and customer journeys to maximize impact.

  • Develop executive dashboards and KPIs to track loyalty program performance and GTM effectiveness.

Data Management & Governance

  • Oversee data integration across POS, CRM, eCommerce, mobile, and digital channels.

  • Ensure data quality, governance, and compliance with industry standards.

  • Drive adoption of cloud-based analytics platforms and scalable data models.

A successful Director of Data Analytics (Loyalty) should have:

  • Minimum degree qualified, Masters is preferred, with past experiences in loyalty programs within retail, restaurant chain, banking or airlines.

  • 12+ years of experience in data analytics, with at least 5 years in leadership roles.

  • Exceptional communication and stakeholder management skills, with experience influencing C-level executives.

  • Strong expertise in retail, loyalty program design, CRM, and omnichannel analytics.

  • Proven success in customer segmentation, CLV modelling, and GTM strategy enablement.

  • Proficiency in cloud based analytics platforms, strong technical understanding of AI/ML methodologies.

  • Excellent business acumen with the ability to translate analytics into strategic recommendations.

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