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Urgent! Front Desk Receptionist Position in Dubai - Nayeducation

Front Desk Receptionist



Job description

Job Summary: We are looking for a friendly and professional receptionist to join our team.

The ideal candidate will be the first point of contact for visitors and callers, providing exceptional customer service while ensuring smooth day-to-day operations at the front desk.

The receptionist will be responsible for managing phone calls, scheduling appointments, handling inquiries, and performing administrative tasks.

Key Responsibilities:

  1. Greet and welcome visitors in a friendly and professional manner.

  2. Answer, screen, and direct incoming phone calls.

  3. Manage the front desk area to ensure it is neat, organized, and welcoming at all times.

  4. Schedule and coordinate appointments, meetings, and conference room bookings.

  5. Respond to inquiries, provide information, and assist visitors or clients as needed.

  6. Maintain and update office records, filing systems, and databases.

  7. Handle incoming and outgoing mail and packages.

  8. Ensure office supplies are stocked and ordered as needed.

  9. Assist with basic administrative tasks such as data entry, photocopying, and faxing.

  10. Monitor and manage the office’s security system, ensuring proper sign-in procedures for visitors.

  11. Support other departments and team members with administrative duties as required.

Requirements:

  1. High school diploma or equivalent (additional certification in office administration is a plus).

  2. Proven experience as a receptionist, front desk representative, or similar role.

  3. Excellent communication and interpersonal skills.

  4. Professional appearance and demeanor.

  5. Strong organizational skills with attention to detail.

  6. Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

  7. Ability to handle multiple tasks and work in a fast-paced environment.

  8. Positive attitude and customer-oriented approach.

Preferred Skills:

  1. Experience with office management software (e.g., scheduling tools, CRM systems).

  2. Knowledge of basic office procedures and equipment.

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