Governance and Effectiveness Officer UAE National

Job description

**Role Overview**

We are seeking a passionate and driven individual to be part of our team as a Product Governance Officer.

The role is pivotal in developing and maintaining internal team governance including policies and procedures manuals and documentation relating to Product development, management of partners and wellness events.

Reporting to the Head of Product, Solution Strategy, Vendor Management and Health & Well-being, the role is responsible for ensuring team compliance relating to the internal and external governance requirements.

The Governance Officer develops internal team guidelines, policy and procedures liaising with internal teams and stakeholders to ensure strict adherence to compliance requirements

This role is essential in meeting internal and external compliance requirements.

An extension of this role will see the individual manage post-sales marketing collaterals.

This critical role will ensure any information that a member or client receives is positioned in a way that fits to the company’s brand guidelines and in a factual and informative manner.

**Key Responsibilities**

+ Create internal team policies and procedures documents that meets the required compliance requirements.
+ Analyses and measures the effectiveness of existing business processes and develops sustainable, repeatable and quantifiable business process improvements
+ Research best business practices within and outside the organization to establish effective governance
+ Monthly/Annual reviews carried out ensuring team members strictly follow the internal team policies and procedures
+ Make recommendations to Management on improvements to meet compliance requirements.
+ Manage post sale marketing collateral requests from internal stakeholders, ensuring the content follows company branding guidelines, articulates the information/messaging concisely.

**Qualifications**

+ UAE National (Emirati)
+ Bachelor's degree
+ Minimum 2 years’ experience in a governance, audit, operating effectiveness role ideally in a corporate environment
+ Excellent organisational, communication, presentation and interpersonal skills
+ Problem-solving skills with a focus on delivering solutions for customers
+ Ability to manage multiple tasks, complex timelines and prioritise effectively in a fast-paced environment
+ Excellent attention to detail, with strong organisational and project management skills
+ Ability to work independently and collaboratively with internal and external teams
+ Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

**Benefits**

+ Opportunities for professional development and growth.
+ Supportive and collaborative work environment.
+ Access to various health and wellness resources.

**About Cigna Healthcare**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life.

We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality.

Join us in driving growth and improving lives.

_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._

_If_ _you require reasonable accommodation in completing the online application process, please email:_ _SeeYourselfEMEA@cigna.com_ _for support.

Do not email_ _SeeYourselfEMEA@cigna.com_ _for an update on your application or to provide your resume as you will not receive a response._

Required Skill Profession

Other General