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Manage & maintain Identity Management Solutions (Sailpoint & ForgeRock)
Sailpoint Identity IQ
- Managing end to end of SailPoint Access Governance and Management.
- Managing User Provisioning, Access Certifications, Access Request, Workflow, Delegated Administration, and Password Self-Service in SailPoint Identity.
- Managing SailPoint deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.
- Establish standards, designs and implementation of appropriate identity and access management processes and controls, which help improve operations and lower risk.
- Responsible to manage Administration functionality of the SailPoint such as loading data, create roles, create policies, scheduling tasks and certifications and reports.
- Execute day to day application maintenance & monitoring of Sailpoint infrastructure and functions.
- Maintaining Records for SLA Breaches, Incoming numbers of Incidents/ Service Requests, Outstanding tickets and revoked tickets for monthly basis.
- Managing the errors through pending tasks and resolve them.
- Performed Operational tasks which included executing and scheduling Aggregations and Tasks, enabling/disabling user IDs, password management, creating/scheduling custom reports etc.
- Handling SOD Policy creation, workgroup creations, creating Entitlements, AD groups, Business/IT roles.
- Support on live deployment on production environment during releases.
- Participate in requirements gathering and use case development;
- Develop technical project plans and aid in project resourcing;
- Develop and execute test cases and test plans for SailPoint solutions;
- Experience with IdentityIQ Administration and Implementation;
- Develop or contribute to technical project plans with regular tracking and reporting;
- Strong understanding of IAM best practices and standards
- Excellent problem-solving and troubleshooting skills
- Ability to work independently and as part of a team
- Strong communication and interpersonal skills
- Prepare product documentation, KB articles, SOPs test cases, test plans and support process.
- Experienced with some of the following web technologies: JavaScript, XML, SAML, SPML/SOAP, Web and
Seniority level
Seniority level
Not Applicable
Employment type
Job function
Job function
Information Technology Industries
IT Services and IT Consulting
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