IT Support

  • Company:
    confidential company
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    6 hours ago
  • Category:

IT Support • install andconfigure computer hardware operating systems andapplications • monitor and maintain computersystems and networks • talk staff or clientsthrough a series of actions, either face-to-face or over the phone,to help set up systems or resolve issues •troubleshoot system and network problems, diagnosing and solvinghardware or software faults • replace parts asrequired • provide support, includingprocedural documentation and relevant reports• follow diagrams and written instructions to repair afault or set up a system • support theroll-out of new applications • set up newusers accounts and profiles and deal with password issues • respond within agreed time limits tocall-outs • work continuously on a task untilcompletion (or referral to third parties, if appropriate) • prioritise and manage many open cases at onetime • rapidly establish a good workingrelationship with customers and other professionals, such assoftware developers • test and evaluate newtechnology • conduct electrical safety checkson computer equipment 

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