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L2 Engineer Position in دبي - techzone technologies llc


Job description

We are looking for an experienced L2 Engineer / Subject Matter Expert (SME) – Fortinet SD-WAN to join our IT & Network Operations team.

The ideal candidate will provide advanced technical support, troubleshooting, and optimization of Fortinet SD-WAN environments, ensuring high performance, security, and stability across multiple sites.

Key Responsibilities

  • Provide Level 2 (L2) technical support for Fortinet SD-WAN, including FortiGate firewalls and controllers.

  • Troubleshoot escalated issues related to connectivity, routing, application performance, and configuration.

  • Perform root cause analysis (RCA) for recurring issues and document solutions.

  • Configure and manage SD-WAN policies: dynamic path selection, traffic shaping, failover, application-aware routing.

  • Monitor performance using FortiManager / FortiAnalyzer and generate regular reports.

  • Collaborate with L1 support teams, L3 engineers, and Fortinet vendor teams for issue resolution.

  • Ensure compliance with security standards, VPN, IPS, firewalls, and encryption policies.

Requirements

  • Bachelor's degree in Computer Science, IT, or related field.

  • Fortinet certifications (NSE4/NSE5 or higher) strongly preferred.

  • 5+ years of experience in network engineering with focus on SD-WAN solutions.

  • Proven hands-on expertise with Fortinet SD-WAN & FortiGate devices.

  • Strong knowledge of network protocols (TCP/IP, BGP, OSPF, DNS, DHCP, VPNs).

  • Experience with ITSM tools (e.g., ServiceNow).

Preferred Skills

  • Strong problem-solving and analytical skills.

  • Ability to work in a fast-paced environment with minimal supervision.

  • Effective communication with cross-functional teams and stakeholders.

What We Offer

  • Competitive salary and benefits package.

  • Exposure to enterprise-level Fortinet SD-WAN projects.

  • Professional growth in a leading technology environment.

Job Type: Full-time

Pay: AED15, AED17,000.00 per month

Application Question(s):

  • Do you hold any Fortinet certifications (e.g., NSE4, NSE5, or higher)?

*

How many years of hands-on experience do you have with Fortinet SD-WAN and FortiGate firewalls?

  • Are you proficient in routing protocols such as BGP and OSPF
  • Have you worked with ITSM tools (such as ServiceNow) for incident or problem management?

Experience:

  • L2 Fortinet SD-WAN: 5 years (Preferred)

License/Certification:

  • NSE4/NSE5 or higher (Preferred)
  • CCNP Enterprise (Cisco) (Preferred)
  • CCNP Security (Preferred)
  • ITIL Foundation (Preferred)

Required Skill Profession

Other General


  • Job Details

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Unlock Your L2 Engineer Potential: Insight & Career Growth Guide


Real-time L2 Engineer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for L2 Engineer in دبي, United Arab Emirates, highlighting market share and opportunities for professionals in L2 Engineer roles.

23977 Jobs in United Arab Emirates
23977
5668 Jobs in دبي
5668
Download L2 Engineer Jobs Trends in دبي and United Arab Emirates

Are You Looking for L2 Engineer Job?

Great news! is currently hiring and seeking a L2 Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at techzone technologies llc adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United Arab Emirates laws and regulations

What Is the Average Salary Range for L2 Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in دبي. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for L2 Engineer?

Key qualifications for L2 Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for L2 Engineer Job Success

techzone technologies llc interview tips for L2 Engineer

Here are some tips to help you prepare for and ace your L2 Engineer job interview:

Before the Interview:

Research: Learn about the techzone technologies llc's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your L2 Engineer interview at techzone technologies llc, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the techzone technologies llc's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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