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United Arab Emirates Jobs Expertini

Urgent! Level 1 Network Support Engineer Job Opening In دبي – Now Hiring AppsComm Technologies LLC

Level 1 Network Support Engineer



Job description

About AppsComm

AppsComm Technologies LLC provides ICT, networking, and ELV solutions across the UAE.

We are hiring a Level 1 Engineer with experience in Apple devices and environments to strengthen our support team.

Key Responsibilities

  • Provide first-line technical support for clients on-site and remotely.

  • Troubleshoot Apple products (MacBooks, iMacs, iPads, iPhones) including OS setup, backup, email configuration, and security updates.

  • Support network connectivity issues (Wi-Fi, LAN, VPN) and escalate complex cases.

  • Perform routine checks on systems, maintain logs, and prepare basic documentation.

  • Assist with user account management, software installation, and system updates.

  • Work with senior engineers on escalations and project rollouts.

Requirements

  • 1–2 years' IT support or network support experience.

  • Hands-on knowledge of Apple operating systems and hardware.

  • Basic understanding of networking concepts (IP addressing, VLANs, Wi-Fi setup, DHCP).

  • Strong communication and customer service skills.

  • Relevant certifications (Apple Certified Support Professional, CompTIA A+/N+) are an advantage.

Benefits

  • Salary + allowances.

  • (Medical insurance)
  • (Annual leave and UAE labour law benefits)

Pay

(After discussions )

Job Type: Full-time

Application Question(s):

  • Do you have experience providing support for Apple products (MacBook, iMac, iPad, iPhone)?

    (Yes/No)
  • How many years of IT/network support experience do you have?

  • Do you have knowledge of basic networking (IP, Wi-Fi, VPN)?

    (Yes/No)
  • Are you currently based in the UAE and available to join within (X) weeks?

    (Yes/No)


Required Skill Profession

Other General



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