Job Overview:
We are seeking a seasoned Trading Production Support Engineer to join our team.
The ideal candidate will have a proven track record of providing real-time support for low-latency trading environments, ensuring minimal downtime and rapid response to system failures or trading incidents.
Main Responsibilities:
- Provide timely support for trading systems, identifying and resolving issues that impact market data and order management systems operations.
- Collaborate with traders and engineers to fine-tune performance and proactively address potential bottlenecks in trading strategies.
- Ensure continuous compliance with regulatory requirements and internal standards, including risk, security, technology, and trader needs.
- Develop and improve monitoring and alerting systems to detect anomalies in key production metrics.
- Implement strict acceptance testing for all releases and enforce standards for managing releases and changes to minimize deployment risks.
- Develop and maintain Standard Operating Procedures (SOPs) for the team, manage task queues, and organize shift schedules to ensure continuous support and high availability of trading strategies.
- Lead initiatives to connect with new exchanges, brokers, and trading platforms, ensuring smooth and secure service integration.
- Continuously improve system availability, resilience, and latency reduction while optimizing data exchange performance and order routing to maximize profitability.
Required Qualifications:
- At least 5 years of experience in a trading support function, preferably in a TradeFi buyside firm with low-latency tech.
- Hands-on experience with low-latency market data and order management systems operations and troubleshooting.
- Deep understanding of trading processes and market microstructure, including colocation trading on native exchange protocols and algorithmic trading.
- Experience in monitoring, alerting systems, and incident management for high-load environments.
Desirable Skills:
- Knowledge of regulatory compliance and security standards.
- Experience developing and managing SOPs and KPIs for service teams.
- Experience managing integration projects with brokers and exchanges.
Technical Requirements:
- Linux systems administration and optimization.
- Good knowledge of network protocols.
- Demonstrable understanding of FIX-based and native exchange protocols.
- Python scripting for automation and monitoring.
- English proficiency at C1 level or higher.
Market Knowledge:
- Products coverage: equities, derivatives.