Apt Resources is seeking a seasoned Microsoft Dynamics CRM Techno-Functional Consultant to join our client's team in the banking sector, based onsite in Abu Dhabi.
This role requires a blend of strong technical and functional expertise in Microsoft Dynamics CRM, particularly in Sales and Service modules, as well as hands-on experience with Power Platform and Azure environments.
Key Responsibilities :
- Design, develop, and implement Microsoft Dynamics CRM solutions.
- Customize workflows and handle post-implementation support and service requests.
- Collaborate with stakeholders to gather and define requirements and develop prototypes.
- Architect solutions with best practices in security, scalability, and performance.
- Work closely with business analysts and product owners to groom the Dynamics CRM product backlog.
- Provide guidance to development teams and ensure adherence to Dynamics CRM coding standards.
- Implement and maintain integrations with backend and third-party systems.
- Develop Power Automate flows, support bulk data jobs, and integrate with SharePoint and O365.
Requirements
- 6–8 years of relevant experience with a Bachelor's degree in Computer Science or related field.
- Expertise in Microsoft Dynamics CRM Sales and Service modules.
- Experience with Canvas and Model-Driven apps is a plus.
- Strong knowledge of Power Platform environments, licensing, security roles, connectors, and reusable components.
- Knowledge of authentication protocols such as OAuth, client credential flow, app registration, etc.
- D365 Certifications (Customization and Configuration, Customer Insights, Fundamentals, Power Platform Developer) are preferred.
- Familiarity with Agile methodology, story writing, and backlog prioritization.
- Excellent communication and stakeholder management skills.
#J-18808-Ljbffr