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United Arab Emirates Jobs Expertini

Urgent! Program Manager Job Opening In دبي – Now Hiring GSSTech Group



Job description

Program Manager – eKYC (Banking Domain, UAE & GCC)


We are seeking a highly experienced Program Manager with proven expertise in eKYC programmes within the banking sector, specifically in the UAE.

The ideal candidate will have a strong track record of leading large-scale regulatory and compliance-driven initiatives and direct experience working with the UAE Central Bank.

Key Responsibilities

  • Lead and manage end-to-end eKYC program delivery, covering multiple projects and workstreams.

  • Ensure alignment with UAE Central Bank regulatory requirements and regional compliance standards.

  • Oversee project managers and coordinate cross-functional teams across Business, IT, Compliance, and Operations.

  • Develop and govern program plans, budgets, risk frameworks, and resource allocation.

  • Build strong relationships with senior stakeholders across UAE and GCC banks.

  • Provide subject matter expertise in KYC/eKYC processes, regulatory frameworks, and system implementations.

  • Present program updates and executive reports to senior leadership and regulators.

  • Ensure programs adhere to banking policies, compliance mandates, and governance standards.

Key Requirements

  • Experience: 12+ years in Program/Project Management, with at least 5+ years delivering banking transformation programs.

  • Regulatory Expertise: Direct experience working with the UAE Central Bank on compliance and eKYC-related programmes.

  • Domain: Banking / Financial Services with emphasis on Digital Banking and Compliance.

  • Regional Experience: Proven track record delivering large programmes across the UAE & GCC.

  • Education: Bachelor's/Master's degree in Finance, Business Administration, IT, or related field.

  • Skills:

  • Exceptional stakeholder engagement, especially with regulators and C-level leadership.

  • Strong leadership, capable of managing multiple project managers and large cross-functional teams.

  • Proficiency in Agile/Waterfall delivery methodologies.

  • Strong financial acumen for budgeting, vendor management, and contract negotiations.

Preferred Qualifications

  • PgMP, PMP, or Prince2 Practitioner certification.

  • Experience with digital banking platforms, fintech solutions, and KYC/KYB systems.

  • Exposure to regulatory compliance programmes in GCC banks.


Required Skill Profession

Other General



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