The chinese sales associate/consultant will produce desirable sales results and ensures that the sales attain its monthly objectives by mastering the sales process and displaying a professional customer service behavior that exceeds customer expectations.Duties and Responsibilities:Responsible for the smooth opening of the boutique, by being accountable for handling the keys, the alarm code, and POSPrepare the boutique for welcoming customers: checking the showcases, displays, monitor cleanliness and tidiness of the showroom at all times, and assure the inventory count and control upon every beginning of the shiftChecking and answering the outlook mails for any requirementGreeting and welcoming customers according to Mouawad retailguidelinesAttending the customers and provide excellent customer service and product knowledgePortraying an immaculate grooming and appearance lookPresenting Jewellery using Mouawad standardsAlways being well aware of price before communicating it to customers, by first checking the labelHandling and conduct professionally the price negotiation of the customer, following Mouawad Discount PolicyUpselling and cross-selling at any upcoming opportunity and promote other Mouawad branchesFollowing the showroom manager instruction /Shift Supervisor, related to cash deposit, money exchange, bank deposit, Gold Souks visits for jewellery repairs, etc.Maintaining the safe room and showroom displays according to the 5s methodologyResponding to any management project when assigned (attending events and exhibitions)At the end of the day, remove Jewellery from the showcase andclose the boutique.Maintaining and developing great relationships with customersGathering market and customer information by engaging with customers and recording interestsRecording sales and orders information, present it toshowroom manager by phone or mailSupporting team members during the sale processAttending team meetings and sharing best practices with colleaguesReceiving and handlingrepairs from customersNeeded Skills and Competencies:Chinese SpeakerCustomer service skillsInterpersonal communication skillsPeople orientedPositive attitudeBe able to network and negotiateTeam player
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