Vacancy: Salesforce Sr. Developer
Expertise: Field Service Lightning/Salesforce Sales Cloud
Experience: 8+ years
Location: Sharjah, UAE
Position: Onsite & Immediate Availability
Detailed Job Description:
- Lead and participate in meetings to gather requirements and understand business processes.
- Provide expert advice and consultation on Salesforce solutions, with a focus on Field Service Lightning.
- Design and implement customized solutions within Salesforce, with a particular emphasis on Field Service Lightning functionality.
- Customize/build Salesforce Field Service Lightning (FSL) application using Custom Objects, Workflows, Validations, Lightning Components, LWC, APIs, Apex, Visualforce, Integration, etc.
- Expertise in FSL or Salesforce Field Service (SFS) Scheduling and optimization configuration, out-of-box capabilities and configuration of scheduling policies, work rules & Service Objectives
- Expertise in Salesforce Field Service (SFS) architecture, Work Order and Service Appointment life cycle, bulk scheduling, dispatch, unscheduled/Reschedule.
- Expertise in Field Service Mobile app capabilities, including offline architecture and how to complement it with other supporting architecture including Salesforce Mobile app and third-party mobile applications.
- Expertise in Salesforce Field Service (SFS) resource management, contractors, timesheets, operating hours, shifts, primary and secondary territory setup.
inventory management (return, request & track) - Expertise in Preventive maintenance setup and configuration of Dispatcher Gantt chart.
- Provide guidance and advisory support to project team on implementation approach and complex configuration issues.
Provide ongoing support, training, and guidance to clients post-implementation.
- Conduct thorough code reviews to ensure code quality, performance, and adherence to best practices.
- Configuration of Live Chat/Omini Channels is must.
- Knowledge of CPQ will be added advantge