Job Overview
Company
Intertec Softwares Pvt Ltd
Category
Computer Occupations
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Job Description
- RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES):
- Scope and Costing structure Large Projects / VIC Customers.
- Review and Approve HLDs and LLDs, Migration Plans.
- Engage with Practice team during Solution phase for large deals
- Steer Cos, Lead Quarterly SBRs and QBRs.
- Identify areas of Automation.
- Create Business opportunities on active engagements (Tech Refresh, Migrations, EOL/EOS).
- Empower Engineers - Drive Growth Development plans.
- Track, Report and Govern KPIs of all Service Delivery
- Drive and Manage Internal & External Trainings.
- L4-Support, Mentor L3s.
- Assistance and guidance to team in office and field.
- Technical SME leading the Technical team for the technologies listed below in the Competency table
- Handle Large projects for self and team.
- Deliver Projects within the schedule and budgets.
- Critical customer incidents/breakdowns, troubleshooting them with the team and closure within the agreed service levels.
- Assist & Plan Execution of Health Check services and closure along with the team for AMC customers.
- Conducting trainings for teams & customers.
- Adherence to Process, Policies & Procedures for self and team.
- Maintain and acquire Certifications as per Business Requirements for self and team.
- Escalating and coordinating with SMEs/vendors for critical cases and major implementation related issues.
- Willing to work on-field at customer premises for undertaking Projects & Support functions based on the requirement.
- Provide a consultative approach in delivering Projects & Support Functions which can lead to additional opportunities.
- Ability to create & review manuals, project & support documents for self and team.
- Ability to lead by example and be able to quickly establish respect of both, team members and external vendors from technical and management perspective.
Ability to inspire confidence in users. - Ability to multi-task, prioritize multiple objectives, initiatives, and requests.
- Self-Starter and able to work independently and as part of the team.
- Must have excellent cross department communication and adept at building relationships with stakeholders.
- TECHNICAL SKILLS /COMPETENCIES:
- Forcepoint - Web Security Gateway
- Forcepoint - DLP
- F5 WAF - (OnPrem, Azure WAF & CWAF)
- Firewalls (Checkpoint [OnPrem, Cloud & Meastro], Forcepoint, Cisco)
- Other Security, Risk and compliance
- - ISO 27001 - Related Operational and compliance tasks as per SOA and ISMS scope
- - Perform Risk assessment and follow-up on treatment for all vertical/domains
- - ISO 27001 metrics data collection and follow-up
- SOFT SKILLS:
- Strong written and verbal communication and analytical skills
- Ability to multi-task, prioritize multiple objectives, initiatives and requests
- High Degree of Perseverance
- Very good Customer handling Skills
- Can do attitude
- .
Open to learn new technologies
About Intertec Softwares Pvt Ltd
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Intertec Softwares Pvt Ltd is actively hiring for this Senior Security Lead - F5 WAF and Firewall position
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