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United Arab Emirates Jobs Expertini

ServiceNow QA / Tester Lead Job Opening In Abu Dhabi – Now Hiring SSC HR Solutions


Job description

As a ServiceNow QA / Test Lead, you will be responsible for leading the testing strategy, planning, and execution for ServiceNow implementations and custom applications.

You will work closely with developers, business analysts, and clients to ensure that ServiceNow solutions meet functional and performance requirements.

You will oversee functional, non-functional, and integration testing to ensure the platform meets business requirements and quality standards.

Test Strategy & Planning : Develop and implement a comprehensive test strategy for ServiceNow projects, including functional, regression, performance, and automation testing.

  • Test Design, Execution & Defect Management : Oversee, design test scripts and execute manual and automated tests for ServiceNow modules, ensuring system integrity and compliance with business needs.

  • Automation & Tooling : Implement test automation frameworks (e.g., ATF - ServiceNow Automated Test Framework, Selenium, or others) to improve efficiency and reduce manual effort.

  • Collaboration : Work closely with ServiceNow architects, developers, and business analysts to validate user stories, acceptance criteria, and solution designs.

  • Governance & Best Practices : Define and enforce QA best practices aligned with ITSM, ITOM, HRSD, and other ServiceNow workflows.

  • UAT Coordination : Facilitate User Acceptance Testing (UAT) with clients and internal stakeholders, ensuring successful project sign-offs.

  • Reporting & Metrics : Provide test coverage reports, defect analysis, and quality assurance KPIs to key stakeholders.

    Non-Functional Testing
  • Conduct high level security testing to identify vulnerabilities and compliance gaps.

  • Validate access controls, authentication, and role-based permissions.

  • Ensure reliability and failover testing in high-availability environments.

    Integration Testing
  • Validate ServiceNow integrations with external applications using APIs, MID Servers, and data imports.

  • Test web services, REST / SOAP integrations, and message queues.

  • Ensure seamless data flow, transformation, and synchronization between systems.

    Test Automation & Tooling
  • Implement and optimize ServiceNow Automated Test Framework (ATF).

  • Improve continuous testing practices in DevOps pipelines.

    Defect Management & Reporting
  • Manage defect lifecycle using ServiceNow Test Management, or other tracking tools.

  • Perform root cause analysis (RCA) and work closely with developers to resolve issues.

  • Generate detailed test reports, including test coverage, pass / fail rates, and defect trends.

    Governance & Best Practices
  • Define and enforce QA best practices, test automation strategies, and compliance requirements.

  • Align testing frameworks with ITIL, Agile, and DevOps methodologies.

Requirements

  • 5+ years of experience in software testing, with at least 2+ years in ServiceNow testing.

  • Strong understanding of ServiceNow platform modules (ITSM, ITOM, HRSD, CSM, SecOps, etc.).

  • Experience and Hands-on in ServiceNow Automated Test Framework (ATF) is a must.

  • Hands-on experience with test management tools (JIRA, ServiceNow Test Management, etc.).

  • Strong knowledge of Agile / Scrum methodologies and DevOps testing practices.

  • Familiarity with APIs, integrations, and data validation techniques.

  • Experience in performance, security, and compliance testing is a plus.

  • ServiceNow certifications (CIS, CSA, or ATF) are a plus.

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Required Skill Profession

Management & Operations


  • Job Details

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Unlock Your ServiceNow QA Potential: Insight & Career Growth Guide


Real-time ServiceNow QA Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for ServiceNow QA in Abu Dhabi, United Arab Emirates, highlighting market share and opportunities for professionals in ServiceNow QA roles.

1027 Jobs in United Arab Emirates
1027
182 Jobs in Abu Dhabi
182
Download Servicenow Qa Jobs Trends in Abu Dhabi and United Arab Emirates

Are You Looking for ServiceNow QA / Tester Lead Job?

Great news! is currently hiring and seeking a ServiceNow QA / Tester Lead to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SSC HR Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United Arab Emirates laws and regulations

What Is the Average Salary Range for ServiceNow QA / Tester Lead Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Abu Dhabi. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for ServiceNow QA / Tester Lead?

Key qualifications for ServiceNow QA / Tester Lead typically include Management & Operations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for ServiceNow QA / Tester Lead?

To improve your chances of getting hired for ServiceNow QA / Tester Lead, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for ServiceNow QA / Tester Lead Job Success

SSC HR Solutions interview tips for ServiceNow QA / Tester Lead

Here are some tips to help you prepare for and ace your ServiceNow QA / Tester Lead job interview:

Before the Interview:

Research: Learn about the SSC HR Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your ServiceNow QA / Tester Lead interview at SSC HR Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SSC HR Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for ServiceNow QA / Tester Lead Positions

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