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United Arab Emirates Jobs Expertini

Software Support Engineer Job Opening In أبوظبي – Now Hiring Mackenzie Jones Middle East


Job description

Software Support Specialist | Abu Dhabi, UAE

Are you passionate about solving technical challenges and supporting systems that make a real-world impact?

We're partnering with a
fast-growing renewable energy company
that's transforming lives through clean, affordable energy solutions across emerging markets.

They're now expanding their UAE operations and looking for a
Software Support Specialist
to join their team in
Abu Dhabi
.

About the Role

As a Software Support Specialist, you'll be part of a collaborative tech environment that supports business operations across multiple regions.

You'll handle end-user inquiries, troubleshoot software and ERP-related issues, maintain documentation, and assist in user training when needed.

This is an exciting opportunity for someone who thrives in a dynamic, purpose-driven organization and enjoys working hands-on with technology and people.

What You'll Do

  • Provide day-to-day software and ERP support to end users.

  • Troubleshoot and resolve application and system-related issues.

  • Document recurring cases and contribute to knowledge base improvements.

  • Collaborate with technical teams to ensure timely issue resolution.

  • Support user onboarding and deliver software training sessions when required.

What We're Looking For

  • 2–3 years of experience in
    software support, technical support, or ERP systems
    .

  • Strong analytical, troubleshooting, and documentation skills.

  • Experience with ERP tools (e.g., SAP, Oracle, Microsoft Dynamics, or Odoo).

  • Excellent communication skills and a proactive, customer-oriented mindset.

  • Training delivery experience is a plus.

Why Join

  • Be part of a company making a tangible social and environmental impact.

  • Opportunity to shape and support the UAE headquarters of a global organization.

  • Collaborative and mission-driven work culture.

If you're ready to contribute your technical expertise to a cause that matters, we'd love to hear from you.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Software Support Potential: Insight & Career Growth Guide


Real-time Software Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Software Support in أبوظبي, United Arab Emirates, highlighting market share and opportunities for professionals in Software Support roles.

6430 Jobs in United Arab Emirates
6430
240 Jobs in أبوظبي
240
Download Software Support Jobs Trends in أبوظبي and United Arab Emirates

Are You Looking for Software Support Engineer Job?

Great news! is currently hiring and seeking a Software Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mackenzie Jones Middle East adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United Arab Emirates laws and regulations

What Is the Average Salary Range for Software Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in أبوظبي. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Software Support Engineer?

Key qualifications for Software Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Software Support Engineer?

To improve your chances of getting hired for Software Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Software Support Engineer Job Success

Mackenzie Jones Middle East interview tips for Software Support Engineer

Here are some tips to help you prepare for and ace your Software Support Engineer job interview:

Before the Interview:

Research: Learn about the Mackenzie Jones Middle East's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Software Support Engineer interview at Mackenzie Jones Middle East, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mackenzie Jones Middle East's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Software Support Engineer Positions

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