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United Arab Emirates Jobs Expertini

Technical Account Manager Job Opening In دبي – Now Hiring SimuPhish


Job description

Job Description – Technical Account Manager / Pre-Sales Engineer

Location:
Dubai, UAE
(Hybrid / On-site)

Company:
SimUphish – AI-Powered Human Risk Management Platform

Reports To:
Chief Technology Officer

Experience Required:
3–7 years in SaaS / Cybersecurity Solutions

About SimUphish

SimUphish is an AI-driven Human Risk Management and Phishing Simulation platform that helps enterprises and government entities reduce human-factor risk through intelligent simulations, adaptive learning, and real-time analytics.

Trusted globally, SimUphish empowers organizations to transform employee behavior into measurable cybersecurity strength.

Role Overview

We are looking for a technically skilled, business-savvy, and customer-focused individual to join our team as a Technical Account Manager.

The ideal candidate will have a strong understanding of SaaS platforms, cybersecurity solutions, and enterprise client engagement, with the ability to translate complex technical concepts into clear business value.

This role bridges the gap between technology, sales, and customer success — ensuring clients see tangible value from SimUphish while enabling the sales team to win with confidence.

Key Responsibilities

Pre-Sales & Solution Consulting


• Deliver compelling product demos, technical presentations, and client workshops for enterprise prospects.


• Understand customer pain points, security maturity, and business goals to design tailored SimUphish solutions.


• Develop technical proposals, RFP/RFI responses, and compliance documentation in collaboration with sales.


• Lead proof-of-concept (POC) engagements, ensuring smooth setup and measurable outcomes.

Account Management & Success


• Act as the primary technical point of contact for key enterprise and government clients.


• Drive onboarding, adoption, and continuous value realization from the SimUphish platform.


• Provide consultative guidance on campaign planning, reporting, and user behavior improvement.


• Build trusted relationships with technical and executive stakeholders to expand account growth.

Technical Enablement & Integration


• Support customers in configuring integrations with Azure AD, Google Workspace, Exchange, SSO (SAML/OAuth), and internal systems.


• Troubleshoot deployment challenges and work with engineering for quick resolutions.


• Create documentation, guides, and technical playbooks for internal and customer use.

Business Collaboration


• Work closely with the Sales, Product, and Marketing teams to align client requirements with platform capabilities.


• Translate client feedback into actionable insights for product improvement.


• Support channel partners and distributors with technical enablement and deal closure.

Required Skills & Qualifications

Technical Skills


• Strong understanding of SaaS environments, cybersecurity products, and cloud infrastructure.


• Experience with phishing simulation, security awareness, or email security platforms (e.g., KnowBe4, Cofense, HumanFirewall, OutThink).


• Familiarity with:

- Identity & access management (SAML, SSO, OAuth)

- Email systems (O365, Exchange, Gmail)

- REST APIs and integrations

- Basic understanding of network and endpoint security principles

Business & Communication Skills


• Excellent written and verbal communication — capable of engaging both C-level executives and IT teams.


• Strong presentation and storytelling skills to explain technical topics in business terms.


• Entrepreneurial mindset with a solution-oriented, consultative approach.


• High ownership, accountability, and comfort in a fast-moving SaaS startup environment.

Education


• Bachelor's degree in Computer Science, Cybersecurity, IT, or related technical discipline.


• Relevant certifications (e.g., CompTIA Security+, CEH, or similar) are a plus.

Why Join SimUphish


• Be part of a fast-growing, innovation-driven cybersecurity startup expanding globally.


• Work directly with global enterprise clients and cutting-edge AI-based technology.


• Competitive salary, performance incentives, and professional growth opportunities.


• Collaborative culture with autonomy and impact.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Technical Account Potential: Insight & Career Growth Guide


Real-time Technical Account Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Technical Account in دبي, United Arab Emirates, highlighting market share and opportunities for professionals in Technical Account roles.

5645 Jobs in United Arab Emirates
5645
1423 Jobs in دبي
1423
Download Technical Account Jobs Trends in دبي and United Arab Emirates

Are You Looking for Technical Account Manager Job?

Great news! is currently hiring and seeking a Technical Account Manager to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SimuPhish adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United Arab Emirates laws and regulations

What Is the Average Salary Range for Technical Account Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in دبي. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Technical Account Manager?

Key qualifications for Technical Account Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Technical Account Manager?

To improve your chances of getting hired for Technical Account Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Technical Account Manager Job Success

SimuPhish interview tips for Technical Account Manager

Here are some tips to help you prepare for and ace your Technical Account Manager job interview:

Before the Interview:

Research: Learn about the SimuPhish's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Technical Account Manager interview at SimuPhish, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SimuPhish's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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