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Urgent! Technical Assistant Job Opening In Dubai – Now Hiring Expert Hub Robotics

Technical Assistant



Job description

Event Support : Accompany the robot during events, monitor its performance, and safeguard it.

Maintenance : Maintain and manage robots in good condition.

Clean premises, offer refreshments to clients, and support logistics and delivery of robots.

Test Performance : Record test procedures and results.

Install, program, and repair controllers, tools, and conveyors.

Inspect installation sites and train operators on robotics usage.

Customer Support : Respond to customer questions via call, chat, email, and walk-in in a timely and accurate manner, either by answering or passing to the appropriate support staff.

Manage technical requests onsite or coordinate with team members for resolution.

Event Participation : Actively participate in company events such as Robo CAMP, Robotics Championships, Internships, Exhibitions, and Expos.

Requirements

  • Degree in a technology-related field.

  • Exceptional computer skills in IT hardware, including Microsoft Office, Zoho Finance, Zoho CRM Plus.

  • Attention to detail: consistent, accurate, and thorough.

  • Excellent customer service and interpersonal skills, with good phone and email etiquette.

  • Ability to work under deadlines, provide timely reports and feedback.

  • Ability to multitask, work in a fast-paced environment, and meet deadlines.

Additional Information

  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Information Technology
  • Industries: IT Services and IT Consulting
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