Urgent! Telephone Operator Job Opening In Dubai – Now Hiring Marriott
Expertini
**Additional Information**
**Job Number** 25072603
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Jumeirah Beach Resort, Al Mamsha Road, Dubai, United Arab Emirates, United Arab Emirates,VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Jumeirah%20Beach%20Resort%2C%20Al%20Mamsha%20Road%2C%20Dubai%2C%20United%20Arab%20Emirates%2C%20United%20Arab%20Emirates%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns.
Operate telephone switchboard station.
Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
Advise guest of any messages received.
Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message.
Receive, record, and relay messages accurately, completely, and legibly.
Activate/deactivate guest room message lights as appropriate.
Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line.
Test communications equipment to ensure it works properly.
Respond to special requests from guests with unique needs.
Contact appropriate individual or department as necessary to resolve guest call, request, or problem.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards.
Stand, sit, or walk for an extended period of time.
Enter and locate information using computers and/or POS systems.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.
We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.
We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
When you join the Sheraton family, you become a member of its global community.
We’ve been a place to gather and connect since 1937.
At Sheraton, associates create a sense of belonging in more than 400 communities around the world.
We invite, we welcome, and we connect guests through engaging experiences and thoughtful service.
If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton.
Join us on our mission to be ‘The World’s Gathering Place’.
In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Telephone Operator in Dubai, United Arab Emirates using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 184 jobs in United Arab Emirates and 80 jobs in Dubai. This comprehensive analysis highlights market share and opportunities for professionals in Telephone Operator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Marriott is currently hiring and seeking a Telephone Operator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Telephone Operator Jobs Dubai.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Marriott adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Telephone Operator Jobs United Arab Emirates varies, but the pay scale is rated "Standard" in Dubai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Telephone Operator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Telephone Operator interview at Marriott, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Marriott's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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