Assistant Producer-Location Services Jobs In Dubai | DAMAC Properties
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Supervise the team within the department, ensuring that the correct standards and methods of service are maintained
Oversee the hotel’s contract car valet service and shuttle service, ensuring that an optimum service is provided at all times
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Responsibilities
Supervise the hotel Chauffeurs, ensuring that an efficient and punctual service is provided at all times
Ensure all guest queries and requests are handled efficiently
Supervise the luggage services, ensuring it is smooth without delays
Ensure that all information in the Opera telephone book in regards to restaurants, bars, airlines, shopping malls and hotel facilities are up-to-date
Ensure that complaints are attended to promptly and handled in a professional manner
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Requirement
Be well informed at all times about any information that might be useful to the guests (i.e. events in town, new restaurants and bars, sports and sightseeing, etc.); this knowledge should also be passed on to the team
Ensure that accurate records are maintained at the On Location Services desk
Prepare the weekly duty roster, monthly attendance sheet and annual vacation plan for all On Location Services team
Review, update and amend SOP’s and Procedures regularly and communicate as necessary in a timely manner
Prepare and carry out a daily briefing for all colleagues in the On Location Services department and ensure that effective shift handovers are being carried out
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