Digital Transformation Functional Consultant

Job description

Digital Transformation - Functional Consultant

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Job Title: Functional Consultant – Digital Transformation
Location: Dubai, UAE
Job Summary
We are looking for a skilled Functional Consultant with 6-7 years of experience to join our digital transformation team.

The Functional Consultant will play a crucial role in solutioning and implementing a smart parks solutions using cutting-edge technologies.

The ideal candidate will be responsible for understanding business requirements, designing functional solutions, and ensuring the successful implementation of various digital components, including consumer-facing websites and apps, content and ticket management systems, kiosks, POS machines, and more.
Key Responsibilities
Requirement Analysis:

• Collaborate with stakeholders to gather and document business requirements.
  
  
• Conduct detailed analysis to understand the needs and objectives of the park transformation project.
  
  
• Translate business requirements into functional specifications for digital solutions.
  

• Design functional solutions that align with the project goals and stakeholder requirements.
  
  
• Develop process flow diagrams, use cases, and user stories to illustrate solution functionalities.
  
  
• Ensure that the design integrates seamlessly with existing systems and infrastructure.
  

• Work closely with technical teams to oversee the implementation of functional solutions.
  
  
• Develop and execute test plans to ensure the solutions meet the specified requirements and quality standards.
  
  
• Conduct user acceptance testing (UAT) and gather feedback for continuous improvement.
  

• Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment.
  
  
• Facilitate workshops and meetings to gather requirements, present solutions, and address any concerns.
  
  
• Provide training and support to end-users to ensure successful adoption of new systems and processes.
  

• Create comprehensive documentation for functional specifications, process flows, and user guides.
  
  
• Prepare regular status reports and updates for project stakeholders.
  
  
• Maintain accurate records of project progress, issues, and resolutions.
  

• Define and document requirements for consumer-facing websites and mobile applications.
  
  
• Develop functional specifications for content management systems and ticket management systems.
  
  
• Design workflows for the deployment of kiosks, POS machines, ticket redemption stations, and barrier gates.
  
  
• Create functional requirements for parking management solutions, including barrier gates control, capacity management, and order management.
  
  
• Develop processes for venue booking, show booking, chalet booking, merchandise sales, event promotion, marketing campaigns, and B2B sales.
  

• Bachelor’s degree in Information Technology, Business Administration, or a related field.
  
  
• 7+ years of experience as a Functional Consultant or Business Analyst, preferably in the digital transformation, smart city, or tourism sectors.
  
  
• Strong understanding of digital technologies and their application in creating smart environments.
  
  
• Excellent analytical, problem-solving, and communication skills.
  
  
• Ability to translate business requirements into functional specifications and technical requirements.
  
  
• Experience with project management methodologies and software tools.
  

• Experience with Agile and Scrum methodologies.
  
  
• Knowledge of web and mobile application development.
  
  
• Familiarity with content management systems, ticket management systems, and parking management solutions.
  
  
• Understanding of smart park technologies, IoT, and automated access control systems.
  
  

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Required Skill Profession

Consulting