Digital Transformation & Robotics Manager | AbbVie Dubai
AbbVie is a global biopharmaceutical company focused on creating medicines and solutions that put impact first — for patients, communities, and our world. We aim to address complex health issues and enhance people’s lives through our core therapeutic areas: immunology, oncology, neuroscience, eye care, aesthetics and other areas of unmet need.
The role reports to the Customer Excellence Director and will work closely with the Business Technology Solutions (BTS) Team, Brand Teams, Culture Team and Affiliate Leadership Team.
Externally, the role will partner with both Private and Government sector entities focused on Digital solutions, AI and Robotics application in healthcare.
Digital Transformation & Robotics Manager | AbbVie Dubai | Apply Now
Major Responsibilities:
Drive Brands’ digitalization projects and capabilities in collaboration with the Business Technology Solutions (BTS) Manager
Work closely with BTS and Brand Teams on Global/Regional Advanced Customer Engagement (ACE) projects
Explore and activate new digital channels that can enhance the impact of our customer engagement
Raise Affiliate’s overall Digital Maturity Score through regularly monitoring digital projects’ execution and KPIs
Coordinate with vendors on digital material content production
Assist Brand Teams in content production for CLMs, Approved Emails, and Websites (AbbVie Pro)
Fully manage the newly established Gulf-Levant Robotics Lab
Create and execute use-cases for in-office and at-event use of Robots, in alignment with Brand Teams, Culture Team, and Affiliate Leadership Team
Act as the main point of contact for Robotics use-cases assessment and projects execution internally and externally
Work with the Communications team on an on-going Robotics Lab communication plan
Conduct research to identify new AI technologies and tools that can be leveraged to improve our processes and enhance our customer engagement
Remain updated on the latest advancements in the area of Robotics and AI and their application in the Pharmaceutical/Healthcare field
Partner with Government and Private sector entities on Digital Health, AI and Robotics projects
Enhance Brand Teams’ competency and knowledge level related to Digital Transformation, Robotics and AI
Job Requirements:
Knowledge & Skills
Using different digital channels to engage with customers and creating digital content
Artificial Intelligence (AI) software or solutions knowledge, ex: ChatGPT, Machine Learning, etc.
Robotics or the application of Robotics in real use-cases
Strong knowledge of Microsoft PowerPoint, Excel, Power BI, etc.
Project management
Innovative and passionate about creating change
Creativity and problem-solving
Effective communication and ability to work with others as part of a team
Speaks English fluently, Arabic is a plus
Educated to Bachelor’s degree level or equivalent experience
Must be based in the UAE
Experience
Experience with different digital channels such as CLM, Approved Email, Websites, etc. is a must
Experience in Artificial Intelligence (AI) applications or software and/or Robotics is a plus
Healthcare or Pharmaceutical industry experience is a plus
Don’t miss out on this exciting opportunity – apply now at dubaiofferz.com#J-18808-Ljbffr
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