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Director of Spa and Club

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Supporting Management of Spa Operations and Budgets
Assumes the responsibilities of the Spa Director in his/her absence. Ensures all employees have the proper supplies, equipment, and uniforms. Comprehends budgets, operating statements, and payroll progress reports as needed to assist in the financial management of the department. Manages supplies and equipment inventories within budget. Maintains cleanliness of spa and related areas and equipment. Understands the impact of the department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
Ensuring and Delivering Exceptional Customer Service
Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Strives to improve service performance.
Conducting Human Resources Activities
Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Ensures employees understand expectations and parameters. Brings issues to the attention of the department manager and Human Resources as necessary. Observes service behaviors of employees and provides feedback to individuals. Participates in employee progressive discipline procedures. Participates in an on-going employee recognition program. Reviews comment cards and guest satisfaction results with employees. Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job. Supervises on-going training initiatives and conducts training when appropriate. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Celebrates successes and publicly recognizes the contributions of team members. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Assists the Spa Director in managing the day-to-day operations of the spa as necessary.

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jobs are available in United Arab Emirates according to United Arab Emirates Jobs Expertini Data dated 2024-04-28.

The average salary range for Director of Spa and Club in Dubai varies, but the standard pay scale is rated A in Dubai. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively.

To apply for a job at Marriott International, visit their official website or career page and follow their application process. You can also find job listings for on United Arab Emirates Jobs Expertini and apply through our platform.

Key qualifications for Director of Spa and Club typically include a list of qualifications and expertise as outlined in . Be sure to check the specific job listing for detailed requirements and qualifications.

The work culture at Marriott International must adhere to the as described in the Ethical framework of the UN Charter. You can gain more insights into their local workplace environment by exploring their jobs at and also by visiting their official website through .

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Benefits for Director of Spa and Club positions may include a list of benefits. These can vary from company to company, so it's important to review the specific job listing for details on benefits offered by the employer.

Not all jobs have remote job opportunities available. However, nowadays, many companies offer remote work options. You can find remote job listings for on United Arab Emirates Jobs Expertini.

To improve your chances of getting hired for Director of Spa and Club, consider improving your skills. Also, make sure to check your Resume/CV Score with our free Tool. Additionally, it is worth noting that United Arab Emirates Jobs Expertini has an in-built AI Resume Scoring tool that will give you the matching score for each job based on your Resume/CV once it is uploaded. This can also help you align your Resume/CV according to the job requirements and enhance your skills if you fall short of them.

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