Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Support Engineer.
United Arab Emirates Jobs Expertini

Urgent! IT Support Engineer Job Opening In أبوظبي – Now Hiring TRUTECH INFORMATION TECHNOLOGIES LLC



Job description

Job description:

  • IT Services & Solutions Provider based in Salam Street, Abu Dhabi,
  • Providing IT support services to our customers covering Abu Dhabi & Dubai.

  • This is an outdoor job (providing IT technical support to customers by going to their locations).

Responsibilities:

  • Provide on-site support to users.

  • Installing, configuring, and troubleshooting - Desktops, laptops, outlook, printers, routers, network functions.

  • Installing, configuring, and troubleshooting - Firewalls/Windows servers/CCTV/PABX/NAS.

  • Cabling, cable tracing, patching, and crimping.

  • Respond to clients' IT Support requests on time.

  • Updating the helpdesk ticketing system on time with accurate and timely information.

  • Coordinating with the remote support team to fix issues if required.

  • Track and monitor ongoing jobs & support incidents.

  • Preparing BOQ/SOW & reports after site visit as required.

  • Maintaining good client relations & ensuring a high level of Client satisfaction.

  • Increase Company reputation with quality on-time support & services.

  • Timely Invoice to the clients in coordination with the sales & finance department.

Other Required Skills:

  • Good written & oral command of the English Language is a must.

  • Excellent phone & email communication skills.

  • Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.

  • Ability to manage your time and plan your day effectively.

  • Ability to hit deadlines and work under pressure.

  • Can easily adapt to new environments.

  • Minimum 5 years of Experience in a similar position.

  • Excellent professional image & should be presentable.

  • Experience with ADHICS is an added advantage.

Job Types: Full-time, Permanent

Pay: Up to AED6,500.00 per month

Application Question(s):

  • Where are you currently located & what is your visa status?

Experience:

  • Desktop/Laptop Support: 5 years (Required)
  • Windows server support: 4 years (Required)
  • Network support: 4 years (Required)
  • cabling, patching, tracing & crimping: 3 years (Preferred)
  • Firewall: 3 years (Preferred)
  • Telephone & Email Communication: 5 years (Required)
  • email/outlook support: 3 years (Preferred)
  • IT support: 5 years (Required)
  • Malaffi and ADHICS standards and systems: 2 years (Preferred)

Language:

  • English (Read/Write/Speak) (Required)

Willingness to travel:

  • 100% (Required)


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your IT Support Potential: Insight & Career Growth Guide