IT System Support Engineer

  • Company:
    Fujairah National Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    14 hours ago
  • Category:

• To provide technicalsupport and advice as required across the Hospital forstaff.  • To adopt a proactiveapproach and responsibility in providing IT support, advice and oneto one training Hospital staff.  • Toinstall, maintain, upgrade & repair a wide range of ITequipment’s Like (Printer, Projector, Desktop, Laptop& iPad)  • Rectify problemsrelating to the malfunction of IT equipment’s Desktop,Laptop, iPad & including software. • To Manage Active Directory, Microsoft Exchange MicrosoftOffice 365 & Teams.  • Alwaysrespond to IT Support requests in a timely fashion to ensureminimum disruption to HealthCare.  •Assist with the administration of the IP telephonesystem.  • Install and upgrade bothsystems and application software as required adhering to alllicensing regulations.  • To maintainan inventory of computer hardware and software (includinglicenses).  • Perform preventivemaintenance duties on items of IT hardware, including the cleaningof equipment.  • Maintain and helpdevelop the hospital network.  •Report any suspected security breaches to the IT SystemsManager  • To monitor and maintaingeneral IT consumable stock to IT Purchase & ensureadequate supplies are always available in a timely ensuring BestValue.  • Follow HealthCare &Other entity backup, virus protection and security procedures. Noterisks to IT systems and suggest precautions to the IT SystemsManager.  • To monitor and keep a logof all breakdowns and alterations to the network.  • Liaise with suppliers and external supportcompanies as appropriate  • To assistwith the design and maintenance of the Healthcare intranet, website, Qsystem and digital signage system ensuring they are alwayspopulated with current data.  •Create user accounts for staffs to access the Hospital networkincluding other specific/departmental software used in hospitalalso Imaging Radiology Software’s (.  • To work with the IT Systems Manager, supportingour partner primary schools to provide occasional off-sitetechnical support.  • To support theIT Systems Manager in software developments and training to supportcolleagues.  • To assist in providinga purposeful, effective and supportive environment forlearning.  • To support the promotionof positive relationships with Hospital Staff, Patience &outside agencies.  • To have aflexible approach to working hours, always ensuring the needs ofthe Hospital are met.  • To workwithin Hospital policies and procedures. • To be aware of confidential nature of issues withinHospital.  • To work flexibly withinthe IT Support Department. Personal Development  • To attend staff training/meetings as appropriate& inform to IT Manager  •Work as part of a team and adopt flexible working practices.Support for the Healthcare.  • Toassist in the delivery of appropriate programmers ofwork.  • To support the use of IT inlearning activities. In addition, other duties at no higher aresponsibility level may be interchanged with/added to this list atany time. Mainly on below 3 PAR Storage IP Telephone System CanonPrinters MPS HP DP Backup Right Fax Qsystem Microsoft Office 365Domain Controller (Active Directory) Exchange Server 2010Proofpoint Email Gateway Vmware 6.5 & Later Version QuorumBackup Bio Station Doors Access & Attendance EtisalatGoDaddy Etisalat Domain












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