Key Responsibilities: Strategic and P & L Responsibilities• In line with 5X5 Corporate Strategy, provide leadership to influence revenue growth to c. 1 billion AED per year by 2027 from 5 out of the top 10 key accounts• Build industry understanding to build KA strategies to offer differentiated customer value propositions and achieve excellence in customer satisfaction • Build strategic perspective and planning, and shared vision for the key accounts with the clusters to achieve exponential revenue growth targetsInternal and External Stakeholder Responsibilities:• Owner of Abu Dhabi Ports Group’s (ADPG) relationship with senior leadership of 5 out of 10 key accounts (KA)• Influence cluster leadership teams to collaborate for the development of integrated supply chain solutions for KA, leveraging cross-cluster synergies• Transition the KA into Global accounts with ADPG’s growing international footprint expansion to service KA across various geographical clusters• Serve as a primary point of contact for senior leadership internally with cluster leaders, corporate functions, and externally with customers Process Excellence• Implement key account management processes and accurate data on CRM • Drive, and review revenue performance, major projects issues resolutionPeople Management Responsibilities:• Liaison with Cluster leadership and engage, coordinate, and drive internal teams to ensure KA needs are met, and projects and initiatives are professionally executedKNOWLEDGE & SKILLSWork Interfaces: External facing: • Key Accounts relationshipsInternal facing: • Cluster CXO, BD, operational and finance leadership• Corporate functional leadership such as finance, IT, HR and legal
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