Works effectively with colleagues from related functions (e.g., IT, learning and development) and other improvement initiatives (e.g., operational excellence, Six Sigma, Lean) across the enterprise Creative and self-motivated with strong problem-solving skills (thinks outside the box) Strong facilitator, change agent, and communicator (a good consultant) Able to think strategically in terms of culture, behavior, business processes, and tools Strong project management oversight and also “hands on” skills as needed; prior experience of implementing enabling technology solutions to support KM Clear and up-to-date understanding of the professional services business and processes to help facilitate the development and adoption of KM Able to balance good discipline with flexibility to achieve goals efficiently while incorporating evolving levels of organizational knowledge
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