1- Loyalty Marketing Manager
Job: Full Time
Location: Dubai, UAE
Description:
This role will be accountable for formulating strategy & driving Loyalty marketing activities for Loyalty & customer activation program that strengthens customer engagement and delivers profitable revenue growth across Retail. Convince all brands that loyalty programs adding value to them.
Job Responsibilities:Create data-led Loyalty marketing strategy, highlighting business capabilities to be built in the medium to long term
Design and manage campaigns that will drive revenue and profitable growth across all channels and formats & enhance customer engagement & brand Loyalty
Define customer contact plan based on insights and digital calendar in collaboration with business teams.
Collaborate with other functions (e.g. Merchandising, Store Operations, etc.), to continually improve the level of customer engagement across channels and ensure an enriched shopping experienceJob Requirements:Professional degree/s in Business and Loyalty marketing. A Master’s degree in Loyalty marketing is preferred
6+ years in marketing, Loyalty or CRM with recent experience in delivering customer engagement leveraging all digital & traditional Loyalty marketing & CRM tools in retail industry
3+ of experience managing high performing teams
Expert in campaign design, customer selection, and campaign measurement techniques#J-18808-Ljbffr