Description
To support the payroll teams in the provision of a high quality client service, producing service deliverable for a portfolio of clients. This will include the preparation of data, assisting in payroll client administration, acting as the day to day client contact for the provision of those services, to meet stakeholders’ and client expectations
Responsibilities
Understand the importance of revenue, productivity, changeability and the client relationship and effectively apply this understanding to daily tasks.
Responsible for delivering specified deliverable, (see below) to clients in accordance with internal and external deadlines
Ensure appropriate controls, policies, processes and procedures are adhered to
Create and maintain relevant records
Collect appropriate data from clients and input into database as required
Report to senior team members and/ or managers as required
Support clients with service delivery matters
Attend client meetings, as required
Prepare client work in accordance with procedures
Work with clients to ensure required data is received in good time
Set up and maintain computerized payroll databases
Inputting information into the payroll system
Review, test and reconcile the work and data received from clients/ third parties
Support the Tax Officer with ad hoc SARS requests
Requirements
1+ years full payroll administration experience and studying towards a recognized payroll or commercial qualification
Understand basic payroll processing, deductions and regulatory submissions
Working knowledge of MS Word, PowerPoint, Excel and Outlook
Working experience with payroll/HR software
Excellent English written and verbal communication skills
Strong attention to detail, coordination and organizational skills
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