Senior Manager – CX Design Jobs | Majid Al Futtaim Jobs in Dubai
Description:
The Senior Manager – CX Design is responsible for experience service design end-to-end, to create unique, engaging and inspiring retail experiences online & offline aligned with our retail objectives.
Job Responsibilities:
Lead the design, plan and execution of qualitative research and creation of actionable insights
Lead the creative process of reimagining and reinventing customer journeys
Define, prioritize and visualize journeys
Design digital and physical user interfaces/interactions, simulations, stimulations and prototypes
Job Requirements:
Bachelor’s degree in Marketing, Design, or any other related field
Master’s Degree in the same field is preferred
10+ yearsin the retail business or closely related industry Extensive years design experience in a digital product environment
Experience in managing and leading a Design team, playing a senior role either as a Visual designer, Interaction Designer, UX Architect, Service Designer or similar
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