Responsibilities:Provide technical input to assist with Capacity Management, IT Service Continuity and Availability.
Ensure that assigned incidents are resolved within the agreed Service Levels and where applicable, workarounds are provided to minimise business impact.
Ensure that assigned problems are defined and analysed in line with the Problem Management Process.
Ensure that solutions to problems meet the architectural and security standards within the technology area and impact to the business is minimised.Requirements:Experience should include new scripting, customisation of existing scripts, integrations, testing, and deployment
Experience should include expert understanding of installation/uninstallation using MSI files
Experience working and developing with Windows Batch Scripts, VBScript, PowerShell scripts
Experience in working with windows registry
Experience in trouble shooting and supporting .NET frameworks, third party tools (like UI controls, chart controls), reporting components like Crystal Reports (installation and maintenance)
Exposure to CI/CD tools (like GIT source controls, GIT clients, Jenkins, Nexus repository manager)#J-18808-Ljbffr