Customer Service Specialist Jobs In Dubai | EdAid
About the job
EdAid is looking for a Student Success Specialist to join our growing team. The EdAid Team works across the globe, including Dubai, Toronto and London, and is looking for a new team member for our growing team based in Dubai. In this role, you will be our first line of support for students throughout the EdAid journey – from the point of application for a payment plan until the student’s final payment. You will work in the Student Success Team, collaborating with other teammates and colleagues to develop, maintain and improve the student experience through effective communication, empathy and understanding.
RequirementYou’re patient, compassionate and curious
You have prior customer-facing experience
You put the customer first
You’re hands-on and comfortable working at a pace
You have excellent written and spoken English
You’re an independent worker but know how to collaborate and support your team
You’re not afraid to make mistakes, but also know how to learn from them
You’re comfortable working in a fast-paced environment, wearing multiple hats and working cross-functionally with other teams#J-18808-Ljbffr