ICT Support Engineer Jobs in Dubai | Al Futtaim Careers
1- ICT Support Engineer
Job: Full Time
Location: Dubai, UAE
Description:
Take the lead on ICT Services practice, support the sales team to implement comprehensive solutions, and provide support in post-sales activities related to Data networks, Wi-Fi, Core Infrastructure (Servers & Storage) & Applications
Job Responsibilities:
Provide solution functional expertise to ensure proper implementation of a proposed design,
Prepare High-Level & low-level design documents.
Install, configure and Troubleshoot the Data networks, Wi-Fi Networks, and Core Infrastructure services.
Generation Wi-Fi active Heatmaps for final handover
Follow the internal field service mechanism.
Weekly report on all active projects
Weekly information on all open & closed service tickets
Follow the proper escalation matrix
Job Requirements:
Installation & configuration of Servers & Storage hardware (HPE, Dell).
Wired & Wireless and Cloud-based Networks solutions: Cisco, Aruba, Dell, Alcatel, Ruckus.
Microsoft-based Infrastructure Solutions, VMWare.
Knowledge of the technical aspects of storage, server, backup, and virtualization hardware, software, and architecture.
Good knowledge of Voice & IP Telephony, Wireless, VMware, SD-WAN, Antivirus & Network Management Software
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