The job posting is outdated and position may be filled Assists and handle all walk-in customers (from inquiry stage to invoicing as a whole package)Provides a high level of customer service to ensure clients complete satisfaction.Reviews customer orders and drawings, provide price and create production orders.Pro-active actions and sales including tele-sales calling.Process orders/sample requests coming in via walk-in customer mainlyFollow up orders, be sure that the customer get the fastest service, note and report any delay to the management.Carry out analysis of market, industries, type of application etc. and set recommendation accordingly.Develops relationships with customers, responding to their questions efficiently and courteously.Efficient communication with all staff regarding production, timing and customer updates.Applying cross sell strategy to improve the businessAssists customer to fill comments form to get his / her feedback.Consults with the Management for matters related to customer service improvement. Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page. Dr.Job is an online platform that connects employers with skilled job seekers, facilitating the search for job opportunities and top talent. Established in 2015. Dr.Job has emerged as the Gulf region's premier job portal, attracting thousands of job seekers every day from different countries like UAE, Saudi Arabia, Bahrain, Kuwait, Oman, and Qatar.
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