Senior Events Coordinator Jobs In Dubai | OliOli® Children’s Museum
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The Senior Events Coordinator (SEC) is responsible for fulfilling OliOli®’s vision of creating awesome experiences and memories for guests visiting to attend birthdays and/or other social events targeting families. Working on and off the floor, SEC acts as OliOli®’s brand ambassador, with the primary objective of taking ownership of the birthdays and other social events.
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Responsibilities:
– Take charge of the ‘birthday’ experience at OliOli® in all material respects including the core offering, guest satisfaction, booking process, targets, operational execution, and so on
– Augment the current offering to include additional services frequently requested by the guests
– Enhance the booking process and communication with guests to ensure a seamless
– Be an ambassador for the OliOli® brand; ensure that every visitors experience at OliOli® meets or exceeds expectations, specifically through inclusive, culturally appropriate, positive and memorable interactions with a friendly and sincere approach
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Requirement
– Treat every visitor with respect and provide friendly, courteous communication by orienting them to the building and informing them of the exhibits areas and programs
– Provide excellent guest service, and facilitate visitors experience and journey through a proactive and thoughtful interaction
– Contribute to a positive, team-based, and visitor-first centric culture
– Remain attentive to the guests throughout their stay at OliOli® and resolve any concerns / answer any queries in a favorable manner
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