Description:
INFINOX is your local broker with a global presence. Built on the foundations of integrity, ambition,
inspiration, and excellence, we pride ourselves on a client first approach led by our client support team. We are a multi-licensed broker with regulation licences in four major regions, including FSCA, FCA, FSC and SCB, and offer an array of products to trade.
With an award winning, globally recognized trading platform, clients receive the highest quality of trading service, market leading client services, and access to innovative tools and resources.
Responsibilities:
Community management for company’s social media accounts
Daily monitoring, posting and responding on company’s social media accounts
Attending to all customer queries, concerns, and comments posted to the company’s social media platforms
Run weekly/monthly social reports
Improve engagement, followers growth,
Work on influencers marketing activity
Support performance marketing campaigns
Stay up-to-date with digital technology trends within the industry.
Requirements:
A minimum of 3-4 years of social media account management experience.
MUST have good knowledge of social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.)
Knowledge of social media management software (Hootsuite, Socialbakers, Social Studio etc.).
Experience in UTM tracking, social media analytics and social media reporting
Experience in running social media paid campaigns, or boosting posts
Ability to effectively use a variety of social media platforms, such as Twitter, Telegram, Facebook, Instagram, LinkedIn, Discord, Reddit, etc.
Solid customer service skills with good communication and interpersonal skills.
Multi-language skills would be a plus
Ability to work independently in a fast-paced environment
Thai / Vietnamese or Chinese -speaking candidates only
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