📑 The Customer Success Management (CSM) team focuses on the themes of align, enable, and expand. We align with customers’ desired business outcomes, enable them on their existing use cases, and work with them to expand into additional use cases, ensuring ongoing and ever-improving customer return-on-investment.Additionally, our team serves as ...
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📑 Customer Success Manager | Genesys DubaiGenesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all ...
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📑 Direct the cases which do not meet foundation requirements to the relevant community agencies Assess cases which are of higher priority and consequently prepare an agenda to handle their needs Respond to all incoming calls on the hotline both during office hours and during the designated out of office hours Provide necessary information and cl ...
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📑 Description:NOTE: To avoid spamming with irrelevant resumes, we suggest genuinely interested candidates to read through the entire job description to understand and verify the suitability of your profile for this role before applying. If the relevant skills/experiences are not highlighted/included to standout from rest of the profiles then plea ...
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📑 Job descriptionKey Responsibilities and Duties:Receiving and placing calls (Inbound/Outbound) to address customer needs, complaints, or other issues related to the serviceResponding efficiently and accurately to customers, providing possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, co ...
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📑 Customer Experience Manager | MEFITPRO DubaiMEFITPRO’s dedication to providing outstanding fitness solutions has positioned them as a leading voice in the region for fitness equipment, sports nutrition distribution, consultancy services, recruitment services, marketing and internationally recognized education and training for fitness profession ...
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📑 Customer Success Manager | Canonical DubaiWe deliver open source to the world faster, more securely and more cost effectively than any other company.Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion withi ...
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📑 Our client is a global distribution company that offers Express Deliveries, eCommerce Solutions, 3PL Warehousing & eCommerce Fulfillment, and Freight & Logistics Services.We are looking for a Full-Time Customer Service Executive - Express to join their team in Dubai.Job Res ...
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📑 Our client is a global distribution company that offers Express Deliveries, eCommerce Solutions, 3PL Warehousing & eCommerce Fulfillment, and Freight & Logistics Services.We are looking for a Full-Time Customer Service Executive - Freight to join their team in Dubai.Job Res ...
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📑 Customer Engagement Coordinator | Roche DubaiRoche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each ...
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📑 The job posting is outdated and position may be filled Delegating responsibilities and supervising business operationsHiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.Resolving conflicts or compla ...
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📑 The job posting is outdated and position may be filled Responsibilities:• Identifies trends in customer and partner technical implementations and communicates. delivery opportunities to local stakeholders.• Need to be willing to travel 50-90% due to customer requirements for onsite service.• Cultivates relationships and credibility through stron ...
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📑 JOB DESCRIPTION Job Title: Customer Support Business/Support Unit: Brokerage Reporting Line: Call Center Manager Purpose Provide assistance and information to clients in the branch. Act as focal contact point between clients and the different functions within the brokerage department. ResponsibilitiesResponsible for opening new accounts f ...
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📑 The Position As a Customer Representative, you will utilize your strategic acumen to bring company's products to the market to appropriately elected targeted account and health systems. You would be regularly engaging with healthcare professionals, to ensure that Organon is viewed as demonstrating value and better health outcomes to healthcare pr ...
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📑 What you will do in this role As a Customer Representative on our team, you will: Do content moderation on our client platform Develop your skills and learn how to use software solutions that improve people’s lives Champion better brand experiences for our customers and clients Your qualifications Concentrix + Webhelp is a great match if you: Ar ...
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📑 Are you a customer service aficionado with exceptional organizational skills? Do you thrive in fast-paced environments where every detail matters? If you’re seeking a role where your ability to coordinate and communicate shines, then Furry Travel has just the role for you! Dubai February 2024 About UsFurry Travel is your trusted partner for seamle ...
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📑 JOB DESCRIPTION Job Title: Customer Support Business/Support Unit: Brokerage Reporting Line: Call Center Manager Purpose Provide assistance and information to clients in the branch. Act as focal contact point between clients and the different functions within the brokerage department. Responsibilities Responsible for opening new accounts for branc ...
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📑 Responsibilities Identify and qualify business opportunities, identify key customer technical objections, and develop a strategy to resolve technical blockers. Manage the technical relationship with Google’s clients, including managing product and solution briefings, proof-of-concept work, and the coordination of additional technical resources. W ...
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📑 The job posting is outdated and position may be filled Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answ ...
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📑 As a Customer Advisor you will be responsible for providing excellent customer service and support to our students, alumni, and other stakeholders. You will serve as the first point of contact for all inquiries, and your main objective will be to ensure that every interaction with our institute is a positive and memorable one. This role requires a ...
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📑 Customer Service Representative | Emirates EHSS DubaiWe are providing all opportunities to get a job in UAE. Here you can get latest jobs from top organizations hiring in UAEWe’re on the hiring for a dedicated customer service representative to handle our client inquiries and grievances. Success in this position requires maintaining com ...
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📑 Customer Experience Specialist | Emirates Islamic DubaiEmirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with the highest standards of Shari’a principles. Offering a broad range of products designed for individuals and small businesses as well as large corporations, Emirates Islamic is the right ...
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📑 Customer Success Manager – MEA | Emplifi DubaiEmplifi is the leading unified CX platform built to bring marketing, care and commerce together to help businesses close the customer experience gap. Emplifi is a global company with over 20 years of industry expertise helping more than 20,000 brands, such as Delta Air Lines, Samsung, and Ford Motor ...
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📑 Customer Relationship Officer | Emirates Islamic DubaiEmirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with the highest standards of Shari’a principles. Offering a broad range of products designed for individuals and small businesses as well as large corporations, Emirates Islamic is the right c ...
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📑 Customer Adviser Jobs In Dubai | IIQAFGROUPApply Also Trade Finance Professional Jobs In Ajman | Euro Exim BankWe at IIQAF are looking for an enthusiastic and customer service-focused individual to join our team as Customer Adviser. Our ideal candidate will be responsible for providing exceptional customer service to our clients and stakeho ...
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📑 Customer Account Specialist Jobs in DubaiFor More Top Organization Jobs Click HereDescription:We are looking for an experienced Account Specialist to take overall responsibility for film and television show production:/Job Responsibil ...
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📑 Senior Customer Success Manager- Dubai MoEngageFor More Top Organization Jobs Click HereWill you be able to thrive in a fast-paced environment where innovation, speed, and customer-centric thinking are the norm? Is it your passion to uncover opportunities others are unaware of and to champion them? Do you crave ownership and a chance to be ...
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📑 Customer Advisor Jobs In Dubai | IIQAFGROUPApply Also: Shafi Texcel Pvt Ltd Jobs Deputy Manager SalesIIQAF is looking for an experienced customer advisor to join our talented and fast-paced team. In this role, you will be responsible for providing excellent customer service, managing customer inquiries, and providing technical support i ...
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📑 Customer Service Executive Jobs In Dubai | IIQAFGROUPFor More Jobs: Click HereAbout the jobWe are seeking a customer service executive to join our team in the United Arab Emirates. As a customer service executive, you will be responsible for providing excellent customer service to our customers and ensuring a positive customer experienc ...
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📑 We are looking for a customer-oriented service representative. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate ...
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📑 Customer Service Representative page is loaded Customer Service Representative Apply locations ARE - Dubai - Dubai time type Full time posted on Posted Yesterday job requisition id R00128985 ChampionX Dubai has an immediate requirement for a Customer Service Representative role in our Chemical Technologies group. ...
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📑 GTCFX - We are seeking a highly skilled and experienced Customer Support Specialist fluent in English /chinese and any other additional language will be an added advantage to join our dynamic team. The ideal candidate will have a solid background in the forex industry, with a proven track record of providing exceptional customer support services. W ...
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📑 Office: UAE, Dubai, DWTC, One Central, The Offices 2, iSpace Smart OfficesFortis is a leading provider of POS and CRM solutions, empowering small and medium businesses worldwide to streamline their operations and enhance customer interactions. With over a decade of experience, the founding team has gained the trust of 30,000 merchants across variou ...
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📑 Previous experience in a call center environment as a Quality Lead for a minimum of two years, with a focus on quality assurance and monitoring Increase and maximize productivity targets through driving retail KPIs and operation basics Work effectively with call center teams, supervisors, and managers to implement quality initiatives and drive per ...
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📑 Oversee and manage overall customer experience section and its improvement initiatives . Ensure the sectional activities, related to experience design and enablement, customer care, happiness culture and measurement & reporting, are timely and effective. Ensure compliance of customer experience against predefined happiness standards Experience & Q ...
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📑 Scheduling and assigning crews. Providing daily administrative and reception support within the office. Managing, maintaining and controlling office supplies, equipment, and personal protective equipment (PPE). Gathering and preparing vendor invoices for processing. Reviewing expense reports from field personnel and in preparation for approval. Pl ...
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📑 Customer Support Representative Published 04.05.2024 Company : Safran Seats Job field : Customer services and support Location : Dubaï,Singapore Contract type : Permanent Contract duration : Full-time Required degree : High School Diploma/GED Equivalent Required experience : More than 3 years Professional status : Em ...
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📑 You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster You thrive the most when ...
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📑 Responsibilities: Develop customer success metrics and execute account strategies _Build trust with customer accounts through open and interactive communication _Schedule and attend virtual meetings using Zoom and other platforms _Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, a ...
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📑 Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, ...
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📑 Responsible for all Pre-season and in seasonal order process of all sports brands Manage assigned customer accounts Generate Season Orders Pro Forma and order details Order allocation/ de allocation for revisions and store split update based on customer or business demand Create booking orders and replenishment orders Track GRN/Bin/Inbound Stocks ...
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📑 Handle emails and chat inquiries regarding Customer orders, promos, cancellations, order modifications, and billing queries Focus on customer engagement, satisfaction, retention, and reactivation through a high level of service quality, close collaboration with operational and commercial key stakeholders, along with management to optimize the cust ...
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📑 About Logic : At Logic, we solve retail problems. What sets us apart is our approach: we apply a consumer-centric lens towards solving business problems through retail systems integration. Rather than simply installing and updating software, we empower our clients with the knowledge and support needed to deliver world-class experiences for ...
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📑 You are about to be redirected to the recruiter's website to apply to this job.Be the first to find out when similar jobs are posted:#J-18808-Ljbffr ...
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📑 Seeking a Customer care executive to join our Guest Relations department. As a Customer care executive, you will play a vital role in ensuring our guests have an exceptional experience.Job ResponsibilitiesAnswer to, record, forward and address all guest inquires (complains, requests, questions);Record support tickets, coordinate ...
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📑 You are about to be redirected to the recruiter's website to apply to this job.Be the first to find out when similar jobs are posted:#J-18808-Ljbffr ...
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📑 About The Role The Customer Service Rep. is responsible for scheduling customer appointments for profiled waste deliveries to Covanta facilities in an efficient and timely manner. This includes coordinating with the facility, customer, and transporter to facilitate the delivery of acceptable material at the scheduled time. Benefits: Covanta offe ...
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📑 Como Customer Success Consultant Tus Principales Funciones Son Garantizar el éxito y la satisfacción a largo plazo de nuestros clientes Cultivar un gran volumen de clientes a través de campañas y programas de contacto digital Interactuar individualmente con los clientes en puntos críticos del cliente para garantizar la satisfacción y adaptabilida ...
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📑 Ensure chain of operations in the call center that works to understand customer problems and convey them/transfer them to the relevant work team or department. The Customer Service Executive will act as an intermediary, provide information on products/services, and resolve any issues that arise for our customers accurately and efficiently. They mus ...
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📑 Academic{{:}} Bachelor of Engineering or equivalent + PMI-PMP Certified or equivalent. Experience{{:}} minimum 3-4 years in Healthcare sector, with site preparation experience.. Communication{{:}} Excellent Arabic/English Language (spoken. reading & writing). Technical{{:}} AutoCAD & MS Office skills Demonstrated ability to analyze and resolve pro ...
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